Business Administration Apprentice
Cheshire College - South & West
Cheshire, Chester, Ellesmere Port
Closes in 13 days (Monday 29 September 2025 at 11:59pm)
Posted on 16 September 2025
Contents
Summary
The role will require liaison with managers, support staff, lecturers, trainers, and assessors from across the College. This position offers a unique opportunity to develop core administrative skills while gaining hands-on experience in data analysis, reporting, and business intelligence, using tools such as Microsoft Excel and Power BI plus.
- Wage
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£16,685.50 to £26,984.10, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday 8:30 - 5pm
42 hours 30 minutes a week
- Start date
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Monday 13 October 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Provide support across the department, including support with digital systems such as AI & Education Technologies, maintaining/ checking records and chasing compliance of quality tasks.
· Assist in the collection, organisation, and interpretation of learner performance data.
· Create and maintain dashboards and reports using Power BI to support decision-making and performance monitoring.
· Support the development of data visualisations and insights for internal stakeholders.
· Respond to internal and external queries via email, phone, and in person when required.
· Maintain accurate digital record systems.
· Contribute to continuous improvement initiatives by identifying opportunities to improve administrative and data processes where possible.
· Collaborate with colleagues across departments to ensure data integrity and consistency.
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Danebank Avenue, Crewe, Cheshire, CW2 8AB
- Eaton Road, Handbridge, Chester, CH4 7ER
- Ellesmere Port Campus, Off Sutton Way, Ellesmere Port, CH65 7BF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CHESHIRE COLLEGE SOUTH AND WEST
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Apprenticeships are work-based training programmes designed around the needs of the employer and the employee. Apprenticeship training will be based solely within Cheshire College South and West. The successful applicant will be supported by an employer mentor and by a dedicated assessor.
More training information
The assessor will support the apprentice in achieving all elements of the Apprenticeship Framework. Assessment will include observation, professional discussion and the creation of a portfolio of evidence. If the apprentice is required to achieve Functional Skills, they will need to attend Functional Skills classes.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Team working
- Work Ethic
Other requirements
Enhanced DBS check required. The successful candidate may be required to travel to different campuses.
About this employer
We aim to provide our students with the skills, experience and qualifications that will prepare them for their future careers or higher-level study at the College or university. We encourage our students to become confident individuals who will make valuable contributions to businesses and the local economy in their future careers. Our Purpose Nurturing talent and empowering people to achieve their full potential; supporting businesses to succeed and communities to thrive. Our Values Our values are very important to us – they guide the way we work with each other, our partners and within our communities. Act with honesty, integrity and trust Take time to listen, help and care Commit to opportunity and equality Value and celebrate diversity Empower individuals and nurture talent Strive for exceptional quality and success Instil a strong work ethic and drive to succeed Take responsibility Work together Make a positive contribution to society
After this apprenticeship
Possibility to progress onto higher qualifications within Business Administration.
Ask a question
The contact for this apprenticeship is:
CHESHIRE COLLEGE SOUTH AND WEST
Becky Smythe
becky.smythe@ccsw.ac.uk
The reference code for this apprenticeship is VAC1000342153.
Apply now
Closes in 13 days (Monday 29 September 2025 at 11:59pm)
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