Business Administration Apprenticeship

THE PYRAMID SCHOOLS TRUST

Harlington (LU56NX)

Closes in 9 days (Thursday 25 September 2025)

Posted on 16 September 2025

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Summary

Kickstart your career in Business Administration! Harlington Upper School in Harlington is seeking an enthusiastic, friendly apprentice to support their busy front office team and develop valuable workplace skills.

• Wage:

  £14,526.20 a year

  Check minimum wage rates (opens in new tab)

  Position is term time only. Actual salary £12,459.01

• Training course: Business administrator (level 3)
• Hours: The job position is Term time only. Monday-Friday. Shift pattern would be Monday- Thursday 07:45 - 16:00, Friday 07:30-13:30.

  37 hours a week

• Start date:

  Thursday 9 October 2025

• Duration:

  1 year 9 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• As an apprentice with Harlington Upper School. You will provide efficient administrative support to the school front office, ensuring a professional and welcoming service for students, staff, parents, and visitors.
  
  Roles and Responsibilities
  
  You will act as the first point of contact for all visitors and members of the public
• Answer incoming phone queries from staff, parents, and other customers
• Pass relevant messages to staff
• Update and maintain school records and documents
• Assist with general office tasks such as photocopying, filing, and scanning
• As well as supporting staff with basic administrative tasks as required

Where you'll work

Goswell End Road
Harlington
LU56NX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BEDFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Level 3 Business Administration
• Level 2 Functional Skills English and maths

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Mathematics (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

communication skills

Other requirements

***This job role is term time only*** Candidates must attend an initial interview with a member of the Bedford College Apprenticeship Recruitment Team if they meet the initial criteria as part of the recruitment process. Only candidates who have fully completed the application will be considered. Please be aware that the closing date is subject to change without prior notice.

About this employer

School

After this apprenticeship

On successful completion of the apprenticeships, there may be an opportunity to join the support staff team.

Ask a question

The contact for this apprenticeship is:

BEDFORD COLLEGE

The reference code for this apprenticeship is VAC1000342139.

Apply now

Closes in 9 days (Thursday 25 September 2025)

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