Level 3 Business Administration Apprenticeship - JFK Special school

LEARNING IN HARMONY MULTI ACADEMY TRUST

London (4 available locations)

Closes in 15 days (Tuesday 30 September 2025 at 11:59pm)

Posted on 15 September 2025

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Summary

You will support with the school's administration whilst completing your Level 3 Business administration qualification.

• Wage:

  Competitive

  Competitive wage offered

  Check minimum wage rates (opens in new tab)

  £9.50 per hour + 40 weeks per year = £13,680 per year

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 8.00am - 4.00pm,

  36 hours a week

• Start date:

  Wednesday 1 October 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Maintain accurate pupil records and data using Arbor, ensuring compliance with data protection regulations
• Produce and provide up-to-date attendance and pupil data reports
• Perform general administrative and reception duties, including handling enquiries via phone, email, and in person
• Communicate effectively with pupils, parents/carers, staff, and external agencies
• Support the day-to-day running of the school office and contribute to departmental events and meetings
• Operate relevant systems and software (e.g. Arbor, Google, Word, Excel)
• Ensure all documentation is filed securely and confidentially in line with school policies
• Work collaboratively with colleagues and contribute to the wider life and ethos of the school
• Uphold the school’s vision, values, and safeguarding responsibilities
• Handle incoming emails and voicemails, directing or responding as appropriate
• Maintain office stock and supplies, ensuring resources are available as needed
• Represent the school positively when liaising with external stakeholders and agencies

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• Pitchford Street, London, E15 4RZ
• Tollgate Road, London, E16 3LQ
• 68 Winifred Street, London, E16 2HX
• Northern Road, London, E13 9JA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
• Training provider: LMP Group: https://lmp-group.co.uk/
• All online/remote learning, no classroom or college day release
• An allocated tutor will support you throughout the apprenticeship!

More training information

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

• Milestone 1. The Organisation - (Aims, Values, Policy)
• Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity)
• Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
• Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility)
• Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project).
• Milestone 6. Preparation for End Point Assessment

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Other requirements

(Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further. Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.

About this employer

JFK Special School are a special needs school spread across Newham on 5 sites. We offer specialist teaching for student with PMLD, ASC, communication and medical needs.

After this apprenticeship

• Future opportunities for progression

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

The reference code for this apprenticeship is VAC1000341927.

Apply now

Closes in 15 days (Tuesday 30 September 2025 at 11:59pm)

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