Business Administration Apprentice
Yeovil College
Somerset (BA21 4DR)
Closes in 26 days (Wednesday 8 October 2025)
Posted on 12 September 2025
Contents
Summary
Yeovil College is offering an incredible Level 3 Business Administration Apprenticeship, where you'll rotate through three dynamic departments over 18 months, gaining hands-on experience in every corner of the business world. Work alongside industry professionals, develop invaluable skills, and unlock exciting career opportunities!
- Wage
-
£14,566 a year
- Training course
- Business administrator (level 3)
- Hours
-
Full time position
37 hours per week
All year round
Monday to Friday
37 hours a week
- Start date
-
Monday 3 August 2026
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Interaction with a range of internal and external customers verbally and face-to face
- Making and receiving telephone calls
- Responding and writing emails
- Knowing how to use Office Software and other IT systems competently and being able to coach others to use the IT systems
- Creating documents including spreadsheets from the outset and coaching others to also create the documents and spreadsheets
- Handling Mail
- Dealing with customer enquiries including handling difficult enquiries
- Communicate with internal and external customers and stakeholders in a professional manner
- Organise meetings/events/travel and or accommodation
Where you'll work
Mudford Road
Yeovil
Somerset
BA21 4DR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
YEOVIL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Online video materclasses
- Optional in person College attendance across year 1
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 9 – 4 / A* - C)
- Maths (grade Grade 9 – 4 / A* - C)
Desirable qualifications
GCSE in:
- Business (grade Grade 9 – 4 / A* - C)
- ICT (grade Grade 9 – 4 / A* - C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
Potential applicants should be aware that all successful applicants will need to agree to an enhanced DBS check including child and if required adult barred list checks.
About this employer
Yeovil College has been serving the community in and around Yeovil for almost 140 years. Yeovil College is passionate about its role as a key provider of education in the area, currently supporting around 5,000 students.
After this apprenticeship
- Upon completition of the Business Admin Apprenticeship, you will have built a strong foundation in organisational, communication, and problem solving skills, which are highly transferable across various industries
Ask a question
The contact for this apprenticeship is:
YEOVIL COLLEGE
Gabrielle Cobner
studentrecruitment@yeovil.ac.uk
01935 845380
The reference code for this apprenticeship is VAC1000341722.
Apply now
Closes in 26 days (Wednesday 8 October 2025)
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