Business Administration Apprenticeship

UKVS Solicitors

Rochdale (OL16 1JY)

Closes in 27 days (Wednesday 8 October 2025 at 11:59pm)

Posted on 11 September 2025


Summary

Motivated, professional, and interested to work in the legal industry. Duties include - customer service, legal secretary and/or administrative support officer. This role offers a unique blend of front-of-house duties, legal administrative exposure, and operational support across multiple departments.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am to 5pm

35 hours a week

Start date

Wednesday 15 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Receptionist Duties:

  • Greet clients and visitors professionally and courteously
  • Manage incoming calls, emails, and correspondence
  • Maintain the reception area and meeting rooms
  • Schedule appointments and manage the firm’s calendar

Legal Secretary to Principal Solicitor:

  • Prepare and format legal documents, letters, and reports
  • Maintain confidential client files and case records
  • Assist with diary management and meeting preparation
  • Handle sensitive information with discretion and professionalism

Administrative Support to Legal Team:

  • Provide clerical support to solicitors and caseworkers
  • Assist with file opening, closing, and archiving procedures
  • Update case management systems and databases
  • Support billing, invoicing, and time-recording processes
  • Liaise with external agencies, courts, and clients as directed

Where you'll work

106
Yorkshire Street
Rochdale
OL16 1JY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HOPWOOD HALL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Work toward a Level 3 Business Administrator Apprenticeship
  • Receive structured on-the-job training and mentoring
  • Gain exposure to legal processes, client care standards, and regulatory compliance
  • Opportunities to attend legal seminars, workshops, and networking events

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Professional

Other requirements

Passing a Disclosure and Barring Service (DBS) check.

About this employer

UKVS Solicitors is a leading firm of immigration lawyers specialising in UK business and personal immigration. We help both businesses and people to obtain visas into the United Kingdom. We have offices in Rochdale Town Centre and our aim is to provide all clients with reliable advice and to deal with every matter with complete professionalism.

https://myukvs.co.uk/ (opens in new tab)

After this apprenticeship

Post-Apprenticeship Opportunities (1-2 years): after successfully completing the apprenticeship, the individual may be offered a permanent role within the firm.

Mid-Level Career Progression (2-5 years): with experience and possibly further training, the individual could move into more specialised or senior roles.

Long-Term Career Pathways (5+ years): depending on interests and further education, the individual could pursue a variety of roles as a professional i.e. legal executive or specialist administrative officer.

Ask a question

The contact for this apprenticeship is:

HOPWOOD HALL COLLEGE

The reference code for this apprenticeship is VAC1000341527.

Apply now

Closes in 27 days (Wednesday 8 October 2025 at 11:59pm)

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