BA26 Business Administrator Apprentice at Cogent Hire
COGENT HIRE LIMITED
Chorley (PR7 1NY)
Closes in 30 days (Friday 10 October 2025 at 11:59pm)
Posted on 10 September 2025
Contents
Summary
In the Business Administrator role you will support our teams that provide customer services, including FNOL, Vehicle Fulfilment, and Monitoring to ensure that customers are helped to get back on the road while we arrange the repair or salvage of their vehicle.
- Wage
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£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday. Generally the hours will be 9.00am - 5.00pm with some early (8.00am - 4.00pm) and late (10.00am - 6.00pm) shifts.
37 hours 30 minutes a week
- Start date
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Monday 27 October 2025
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- You will provide administrative and clerical support to Case Managers and assist handlers with managing their caseload of claims in accordance with the company process
- You will undertake a number of admin tasks during the claims process ensuring that work is completed with a high level of accuracy and in a timely manner, in particular work required with new customer set up. It is the responsibility of each individual job holder to ensure that all main duties as specified above are delivered to an acceptable standard. They will also be responsible for ensuring that full industry training is provided
- It is the responsibility of the reporting manager to ensure that all relevant regulatory rules are adhered to and that the individual job holder remains competent in all areas of duties
- It is the responsibility of the reporting manager to ensure that the individual job holder is appropriately supervised, that competence is regularly reviewed, and the level of competence is deemed appropriate to the nature of the job and duties that the individual job holder carries out
Where you'll work
Conway House, Ackhurst Business Park, Foxhole Road, Chorley,
Ackhurst Business Park
Foxhole Road
Chorley
PR7 1NY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RUNSHAW COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
- Training is provided by Runshaw College
More training information
Business Administrator Level 3 Apprenticeship Standard:
- EPA (End Point Assessment) - Towards the final few months of the apprenticeship you will complete your End Point Assessment
- This includes a knowledge test, portfolio-based interview and a project/improvement presentation
- All assessment methods will be conducted and graded by an independent EPAO
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
About this employer
Established in 2020, Cogent Hire are a credit hire company based in Chorley. Our aim is to revolutionise the credit hire industry by working in collaboration with drivers, insurers and repairs with the aim to get people involved in not at fault accidents get back on the road as quickly as possible.
After this apprenticeship
- Opportunity to advance within the business
Ask a question
The contact for this apprenticeship is:
RUNSHAW COLLEGE
Hayley James
james.h2@runshaw.ac.uk
01772418609
The reference code for this apprenticeship is VAC1000341494.
Apply now
Closes in 30 days (Friday 10 October 2025 at 11:59pm)
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