Business Admin / Reception Apprenticeship

MR J S RAI AND MR L S BRAITCH

WEST BROMWICH (B70 9LB)

Closes in 12 days (Monday 22 September 2025 at 11:59pm)

Posted on 10 September 2025

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Summary

Rai Legal are looking to recruit and invest in the training and qualification of a committed and reliable Business Admin Apprentice. The role will be to carry out various office /reception administration duties. Excellent telephone manner is required.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Min Apprenticeship Wage- From 1st April 2025 7.55 per hour

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9am to 5pm.

37 hours 30 minutes a week

Start date

Tuesday 23 September 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Rai Legal is a law firm that specialises in property, commercial and immigration law.

Duties will include:

  • Answering phone
  • Taking Messages
  • Typing Legal Documents
  • Meeting and greeting clients
  • Arranging Appointments
  • Computer work
  • Data Input
  • Organise and report data
  • Photocopying and filing
  • Store and retrieve information
  • Use office equipment
  • All other business admin duties

Where you'll work

380 HIGH STREET
WEST BROMWICH
B70 9LB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STAFF SELECT LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • NVQ Level 3 Business Administration
  • Functional Skills
  • EPA
  • Min 20% OTJT

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

Rai Legal is located on High Street West Bromwich. They are a highly professional and friendly law firm that specialise in Commercial Property, Immigration and Civil Law.

After this apprenticeship

  • Possible employment with the company

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

Carolyn Marson

carolyn.marson@novatraining.co.uk

07534486764

The reference code for this apprenticeship is VAC1000341445.

Apply now

Closes in 12 days (Monday 22 September 2025 at 11:59pm)

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