Learning & Development Apprentice
OPENVIEW SECURITY SOLUTIONS LIMITED
OLDBURY (B69 2BU)
Closes in 19 days (Monday 29 September 2025 at 11:59pm)
Posted on 9 September 2025
Contents
Summary
You’ll support the development and delivery of training across OpenView, from helping to design e-learning and classroom sessions to supporting with newsletters and internal comms. You’ll also be completing a Level 3 Learning & Development Practitioner apprenticeship – giving you the skills and knowledge to grow into a confident L&D professional.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
National Minimum Wage for Apprentices, rising to NMW for age after 12 months.
- Training course
- Learning and development practitioner (level 3)
- Hours
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Monday - Friday, 08:00 - 16:30 or 08:30 -17:00
40 hours a week
- Start date
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Monday 13 October 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist with designing and developing engaging learning content (eLearning, classroom, workshops)
- Support the delivery of training sessions and workshops across the business
- Help manage and update learning systems, resources, and records
- Get involved in creating internal communications (newsletters, case studies, social media posts)
- Use a variety of tools – from Microsoft Office, Articulate 360 & Adobe Suite to Canva and AI tools - to support projects
- Travel to different OpenView sites (with overnight stays when required)
Where you'll work
Openview Security Solutions Ltd
Unit 6-8 Wharfside
OLDBURY
B69 2BU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BABINGTON BUSINESS COLLEGE LIMITED
Training course
Learning and development practitioner (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Identification of training/learning needs: Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
- Identification of training/learning needs: Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
- Identification of training/learning needs: Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
- Identification of training/learning needs: Use effective analytical skills to seek out and analyse information.
- Identification of training/learning needs: Take ownership through to resolution, escalating complex situations as appropriate
- Training/Learning design: Design, construct and structure training / learning resources to meet a variety of needs, which will include:
- Training/Learning design: Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
- Training/Learning design: Planning programmes / sessions / modules
- Training/Learning design: Selecting appropriate delivery methods
- Training/Learning design: Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
- Training/Learning design: Developing materials and resources to support learning.
- Training/Learning delivery: Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
- Training/Learning delivery: Plan, organise and prepare for a training/learning event/intervention in a timely fashion
- Training/Learning delivery: Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
- Training/Learning delivery: Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
- Training/Learning delivery: Monitor a learner’s progress and deliver motivational and developmental feedback.
- Training/Learning delivery: Manage participation, attitudes and behaviours to reach learning objectives.
- Training/Learning delivery: Use effective coaching skills to enable learners to achieve learning objectives.
- Evaluation: Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
- Evaluation: Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
- Evaluation: Apply techniques to analyse the impact of training from learners’ experience.
- Communication and Interpersonal: Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
- Communication and Interpersonal: Build trust and sound relationships with customers/learners/colleagues.
- Communication and Interpersonal: Handle conflict and sensitive situations professionally and confidentially.
- Teamwork and Collaboration: Consistently support colleagues / collaborate within the team and L&D to achieve results.
- Teamwork and Collaboration: Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.
Training schedule
- Training will take place at work, with weekly sessions with the apprenticeship provider
- You will be provided with the appropriate off-the-job hours to complete tasks and projects
- You will be provided with full support from the L&D department and wider HR department to develop your knowledge, skills and behaviours throughout this apprenticeship and beyond
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Presentation skills
- Team working
- Creative
- People Person
- Confident
Other requirements
Pass a DBS Check Full UK Driving Licence
About this employer
OpenView is the UK’s largest privately owned independent security company and provides unique, innovative and technologically excellent solutions to meet individual client needs in both the private and public sectors. OpenView is also one of the UK’s fastest growing companies with sites nationwide, over 30 years experience and employing over 400 people.
https://openviewgroup.com/ (opens in new tab)
Company benefits
Free Parking. Employee Assistance Programme.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Apprentice can expect to progress into L&D Assistant position.
Ask a question
The contact for this apprenticeship is:
BABINGTON BUSINESS COLLEGE LIMITED
The reference code for this apprenticeship is VAC1000341266.
Apply now
Closes in 19 days (Monday 29 September 2025 at 11:59pm)
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