Business Admin apprentice

PEGASUS PLANNING GROUP LIMITED

Lichfield (WS13 6QD)

Closes in 16 days (Monday 6 October 2025)

Posted on 19 September 2025

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Summary

We are looking for a motivated, enthusiastic, and proactive individual who is looking to start their career in administration. We will provide the successful applicant with support and training to achieve a valuable NVQ qualification, along with practical administrative skills.

• Wage:

  £14,722.50 to £23,809.50, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday : 9am - 5:30pm.

  37 hours 30 minutes a week

• Start date:

  Monday 13 October 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Opening and sending out post
• General administration
• Booking meeting rooms
• Printing and binding
• Checking the office eg, replenishing kitchens/ distributing fruit and milk for the office
• Ordering stationery
• Greeting visitors
• Booking rail tickets/hotel accommodation
• Assisting the teams with general admin
• Assisting the office manager and admin team with ad-hoc tasks

Where you'll work

Central House
Queen Street
Lichfield
WS13 6QD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BIRMINGHAM METROPOLITAN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C or above)
• Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Non judgemental
• Patience

About this employer

Since 2003, Pegasus Group has consistently grown, earning a reputation for excellence and delivery in the market. Our success is attributed to the commitment and dedication of our talented people across our 14 offices. Our staff are the cornerstone of our achievements, playing a pivotal role in our company's success. We prioritise valuing and empowering our team, fostering a culture of inclusion, and belonging. At Pegasus Group, we emphasise caring for each other, our communities, and our clients. Every individual is encouraged to bring their authentic, best self to work every day.

https://www.pegasusgroup.co.uk/ (opens in new tab)

After this apprenticeship

We committed to helping you reach your full potential and support with a range of training and development initiatives throughout your whole career, enabling you to learn and progress through our stepping stones programme

Ask a question

The contact for this apprenticeship is:

BIRMINGHAM METROPOLITAN COLLEGE

The reference code for this apprenticeship is VAC1000341260.

Apply now

Closes in 16 days (Monday 6 October 2025)

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