Business Admin/Receptionist Apprentice
SV ACADEMY LTD
LONDON (SE9 1DA)
Closes in 21 days (Wednesday 1 October 2025 at 11:59pm)
Posted on 9 September 2025
Contents
Summary
SV is an award-winning creative arts organisation and nurture school, offering education, training, music production and studio hire. We are an OFSTED-registered independent school and an urban music specialist, offering opportunities to disadvantaged young people. More information on our website: www.sv-academy.com
- Wage
-
£12,759.50 to £20,634.90, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.45am - 3.45pm.
This is a term-time only position, although you will receive paid time off for study during the school holidays.
32 hours 30 minutes a week
- Start date
-
Saturday 1 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Admin Apprentice, you will learn to:
- Run a busy reception desk, answer and direct telephone calls, greet visitors and sign in staff and students
- Support the administration of courses and programmes, taking bookings and updating the company calendar
- Update attendance records, take minutes at meetings, prepare student files and support the project management team and teachers as required
As a busy training provider and school, no two days are the same, and the average week could mean talking to young people, parents, support workers, partner schools and staff to book lunch, order stationery, take messages and maintain a secure, friendly and efficient reception area.
Where you'll work
MODERN HOUSE
6 ELTHAM HIGH STREET
LONDON
SE9 1DA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LET ME PLAY LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Apprentices will work towards a Business Administration Level 3 or Level 4 qualification, through a mix of on-the-job training and off-the-job learning, which may be based at the workplace or offsite at an apprenticeship training provider
- Functional Skills in English and maths if required
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
This position will involve working with young people and will require a DBS (police) check, which we will arrange.
About this employer
SV is an award-winning creative arts organisation and nurture school, offering education, training, music production and studio hire. We are an OFSTED-registered independent school and an urban music specialist, offering opportunities to disadvantaged young people. With a focus on social justice and inclusion, we seek to offer creative, inspiring, life-changing opportunities for progression and personal development.
http://www.streetvibes.org (opens in new tab)
Company benefits
We are able to offer flexible working hours for candidates with caring responsibilities.
After this apprenticeship
SV Academy is keen to nurture new talent, and our apprentices usually progress to more senior roles within our organisation.
Ask a question
The contact for this apprenticeship is:
LET ME PLAY LIMITED
jobs@streetvibes.org
The reference code for this apprenticeship is VAC1000341259.
Apply now
Closes in 21 days (Wednesday 1 October 2025 at 11:59pm)
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