Apprentice Transport Administration Assistant
DIAMOND PEOPLE NE LIMITED
Newcastle Upon Tyne (NE270QE)
Closes in 21 days (Tuesday 30 September 2025 at 11:59pm)
Posted on 9 September 2025
Contents
Summary
A Business Admin Apprenticeship develops skills in Communication, Organisation, and office systems while earning and learning on the job. Its ideal for anyone seeking practical experience, and a nationally recognised qualification . Applicants gain confidence, workplace insight, and a strong foundation for roles across industries.
- Wage
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£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, 9.00am to 5.00pm.
37 hours 30 minutes a week
- Start date
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Saturday 1 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist in the day-to-day administrative duties of the Transport Department
- Support with booking deliveries and collections with hauliers and customers
- Maintain and update transport records, logs and schedules
- Prepare and process transport-related documentation (delivery notes, POD's etc)
- Communicate effectively with drivers, warehouse staff, and customers
- Assist with vehicle compliance, maintainance scheduling, and driver hours monitoring
- Input data accurately into transport management systems (TMS)
- Help with reporting, filing and general office administration
- Handle telephone and email enquiries in a professional manner
- Ensure all tasks are completed in line with company policies and health & Safety regulations
Where you'll work
Ramage Transport Ltd
New York Way Shiremoor
Newcastle Upon Tyne
NE270QE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DIAMOND PEOPLE (NE) LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Creative
About this employer
With over 50 years of experience and growth, we've evolved while staying true to our roots—putting people and high-quality training at the centre of everything we do.Since 1969, we have built a strong reputation for delivering exceptional service. In today’s ever-evolving world, we remain committed to continuous improvement— providing the highest standards of training and service.
https://www.tynesidetrainingservices.co.uk/about (opens in new tab)
Company benefits
A friendly Supportive working environment, opportunity to progress into a permanent role upon successful completion of the apprenticeship, experience in a key sector with long-term career potential.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
After completion of the apprenticeship you have the opportunity to progress into a permanent full time role within the company. This qualification can lead to many career paths such as leadership and management.
Ask a question
The contact for this apprenticeship is:
DIAMOND PEOPLE (NE) LIMITED
Kayleigh Johnson
kayleigh.johnson@tynesidetrainingservices.co.uk
01912862919
The reference code for this apprenticeship is VAC1000341237.
Apply now
Closes in 21 days (Tuesday 30 September 2025 at 11:59pm)
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