Administrative Assistant Apprenticeship
SUNRISE EARLY YEARS & CHILDCARE LTD
LONDON (N17 6TG)
Closes in 19 days (Sunday 28 September 2025 at 11:59pm)
Posted on 9 September 2025
Contents
Summary
Provide the admin support to the nursery ensuring that highest level service is. To ensure the smooth running, administrative support to the nursery ensuring that highest level service is provided to the customer, whilst supporting the business. Sunrise Nursery values, respects and supports each child according to their needs.
- Wage
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£14,133.60 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
It can be increased in the second year.
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, 9.00am to 5.00pm.
36 hours a week
- Start date
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Monday 13 October 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Manage general correspondence and be the main point of contact for parents regarding admissions etc. and other external enquiries.
- Supporting the registration paperwork relating to new starters at the nursery and reservations.
- Alongside the Nursery Manager, help ensure that Sunrise meets its obligations in relation to health & safety, equal opportunities, diversity and discrimination and other relevant statutory obligations.
- Monitor and maintain insurance policies.
- Alongside the Nursery Manager, initiate cost-saving/cutting arrangements, negotiate purchasing contracts ensuring where possible ordering nursery supplies at minimal cost.
- Maintaining family and account records on the nursery computer programme which training will be provided.
- Review of the monthly Suggested Fee Report. Raise any concerns with the Nursery Manager.
- Collection of fees including the administration of Childcare vouchers, pursuing outstanding fees and resolving any account queries.
- Maintaining accurate and confidential staff, children, and parent’s records.
- Generating reports to appropriate and approved by Nursery Manager.
- Preparing monthly payroll spreadsheet. Ensure that this is authorised by the Nursery Manager/Deputy before forwarding to the Accountant.
- Liaising with Nursery Manager with general employee administration.
- General computer use, accurate use of Microsoft Office Application.
- Working with Nursery software- Baby’s Days.
- Keeping petty cash records.
- Welcoming parents, children and visitors and tour of the setting.
- Communicating pleasantly and effectively in person, in writing and on the telephone.
- Keeping the office tidy.
- Working closely with the Nursery Manager/ Deputy.
- General office duties.
- Any other duties requested by the Nursery Manager/ Deputy.
This job description is not exhaustive and may be reviewed further to the requirements of the Nursery.
Where you'll work
MILLER MEMORIAL HALL
THE AVENUE
TOTTENHAM
LONDON
N17 6TG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WALTHAM FOREST COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
- 1 day a week
- On-site training
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
Other requirements
Passing a Disclosure and Barring Service (DBS) check.
About this employer
Sunrise Nursery is a privately owned nursery established in May 2011. We provide quality day care for babies 3 months - 5 year olds.. Sunrise Nursery values, respects and supports each child according to their needs. Our aim is to provide good, warm and caring relationships between adult and children to support the growth and development of each child irrespective of their colour, background or religion. Family approach: Our nursery has a strong value to the family approach setting; we seek to ensure that we build a strong relationship with both the parents and children Our nursery uses the Early Years Foundation Stage to plan age appropriate activities for the children to meet the children's needs and interests. These activities are a variation of adult led and child interest emerging from spontaneity. We encourage active learning and ensure that their experience in their first steps of learning is positive through activities and play. We encourage children to learn at their own pace by supporting their needs. Sunrise Nursery uses the key person approach. Each child is assigned as key person who builds a secure based relationship with the child and their family. Their role is to help ensure that every child's care is tailored to meet their individual needs, to help the child become familiar with the setting . Parents are the primary educators of their children; we work with the parents to ensure a holistic approach to the learning and development of the children in our care. We aim to make sure that the children reach their full potential during their time in the nursery and home.
After this apprenticeship
Senior Administrative Assistant, Office Administrator or Operations Coordinator.
Ask a question
The contact for this apprenticeship is:
WALTHAM FOREST COLLEGE
Ayesha Biamba
ayesha.biamba@waltham.ac.uk
020 8501 8389
The reference code for this apprenticeship is VAC1000341206.
Apply now
Closes in 19 days (Sunday 28 September 2025 at 11:59pm)
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