Apprentice People Coordinator
Ivolve Care and Support
Royal Court, Basil Close, Chesterfield, Untied Kingdom (S41 7SL)
Closes in 28 days (Thursday 9 October 2025)
Posted on 10 September 2025
Contents
Summary
Summary of the apprenticeship: Ivolve is seeking an apprentice who is dedicated and has a real interest in HR to join their wonderful team. The successful candidate will enrol onto a Level 3 HR Support apprenticeship. This is a great opportunity to build a career with a growing company who value their staff and their development.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- HR support (level 3)
- Hours
-
Monday to Friday
9am- 5pm
37 hours 30 minutes a week
- Start date
-
Friday 10 October 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Person-led Care.
- Support the People Team in delivering high quality, timely,
and accurate people services to our colleagues - Assist with maintaining colleague records and updating our
people systems to ensure data is accurate and up to date - Help with preparing letters, contracts, and other people
related documentation - Work with the team to respond to colleague queries, either
directly or by signposting to the right person or resource - Assist with onboarding new starters, ensuring they have the
right information, welcome materials, and training plans.
Great Planning & Leadership
- Ensure our filing systems are kept tidy, up to date, and
compliant - Track key dates such as probation reviews, compliance
renewals, and contract end dates, escalating when needed
Work as a team
- Build positive working relationships with colleagues at all
levels across the business - Support team projects and be willing to help out wherever
needed - Share ideas for improving our processes and ways of
working
Where you'll work
Royal Court, Basil Close, Chesterfield, Untied Kingdom
S41 7SL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
APPRENTICE TEAM LTD
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4 (A*-C))
- Maths (grade 9-4 (A*-C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
We’re here to support people to flourish in a place they call home. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do – so we can create the best experiences. And we’re on a mission to benefit even more people. We're uncompromising on our quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience – every day.
After this apprenticeship
- Possible progression onto further employment within the business and onto higher apprenticeships
Ask a question
The contact for this apprenticeship is:
APPRENTICE TEAM LTD
Dylan Marshall
dylan.marshall@apprenticeteam.co.uk
01246278931
The reference code for this apprenticeship is VAC1000341163.
Apply now
Closes in 28 days (Thursday 9 October 2025)
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