Business Administrator Apprentice
RJ Mechanical Solutions Ltd T/A PSI Pressure Systems Installation
West Midlands (B64 5DE)
Closes in 14 days (Tuesday 23 September 2025 at 11:59pm)
Posted on 9 September 2025
Contents
Summary
Solutions as a Business administration apprentice in an office based setting, learning day to day running of business administration tasks such as, emails, telephone calls, accounting software including; producing invoices, managing supplier accounts and payments, PAYE and other general duties.
- Wage
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£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
09:00 - 17:00
Start and end time may be negotiated.
40 hours a week
- Start date
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Wednesday 1 October 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for a motivated and enthusiastic Business Administrator (Level 3) to join our team. This is a great opportunity to learn hands-on skills in a real business environment while completing a nationally recognised qualification.
Day-to-Day Responsibilities
As part of your role, you will:
- Handle incoming and outgoing emails, ensuring prompt and professional communication
- Answer and make telephone calls, providing excellent customer service
- Learn and use company systems to support day-to-day operations
- Assist with data entry and maintain accurate records
- Support the accounts function by learning and using accounting software
- Help organise and manage office files and documentation
- Work with colleagues to support the smooth running of the office
- Undertake general administrative tasks such as scanning, printing, and filing
Where you'll work
Bank Street off Foxoak Street
Cradley Heath
West Midlands
B64 5DE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DUDLEY COLLEGE OF TECHNOLOGY
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
All training for the Business Administrator Apprenticeship will take place in the workplace, there is no day release to College required.
- You will be assigned an assessor to support you on your apprenticeship, who will visit the workplace approximately every 8 weeks
- Upon successful completion of your apprenticeship you will receive a Business Administration Level 3 qualification
More training information
- Support and mentoring to help you complete your Level 3 qualification
- 1-1 training on all business systems, IT, and Health & Safety
Requirements
Essential qualifications
GCSE in:
- English (grade C/4/Level 2 Functional Skills)
- Maths (grade C/4/Level 2 Functional Skills)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Positive attitude
- Willingness to learn
- Friendly
- Punctual
About this employer
Our small family run business has been trading for ten years. Over the past decade, we built a strong customer base and an excellent reputation and much repeat business. We recently managed to acquire new larger premises which has allowed us the opportunity and facilities required to expand our team. We're looking for someone who we can invest time in and nurture to grow with us on the exciting road to expansion. We want an individual who can understand where we're heading, get excited and come along for the ride. We consider ourselves a great place to work! We're a friendly team and reward our staff for working hard, reaching their aspirations and professional progression goals. We pride ourselves on the following; Personal Connection & Family Atmosphere Stronger relationships and a more supportive environment. Flexibility & Understanding More room for work-life balance—understanding when life happens. Growth Opportunities Employees often wear multiple hats, learning a wide range of skills. Direct Impact & Recognition Every employee’s contributions matter and are noticed. People see the direct results of their work in the success of the business.
After this apprenticeship
- Full time employment within the business with opportunity for progression to Office Supervisor
Ask a question
The contact for this apprenticeship is:
DUDLEY COLLEGE OF TECHNOLOGY
Chloe Powell
Chloe.Powell@dudleycol.ac.uk
01384363158
The reference code for this apprenticeship is VAC1000341135.
Apply now
Closes in 14 days (Tuesday 23 September 2025 at 11:59pm)
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