Apprentice Credit Administrator

Butterfield Mortgages

LONDON (EC3V 3NB)

Closes in 24 days (Friday 3 October 2025 at 11:59pm)

Posted on 8 September 2025

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Summary

Start your career in financial services as an apprentice in our Credit Operations team. You’ll gain hands-on experience supporting lending processes, developing strong administration skills, and building knowledge of banking and compliance to support your future career.

Wage

£25,000 a year

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Training course
Financial services administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm

35 hours a week

Start date

Monday 6 October 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Responsibilities include:

  • Recording facilities on our banking system
  • Documenting Facility Letters, including Regulated Mortgage Contracts
  • Liaising with legal and valuation partners
  • Maintaining a clear audit trail of relevant documents.
  • Draw-down of facilities
  • Ensuring annual relationship management and insurance reviews are conducted
  • Confirming that loans have been repaid in full prior to release of security
  • Providing assurance to management that controls are being operated in order to mitigate risks

Where you'll work

SUN COURT
66-67 CORNHILL
LONDON
EC3V 3NB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SIMPLY ACADEMY LTD

Training course

Financial services administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
  • Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
  • Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
  • Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements

Training schedule

The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.

As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. 

Key Learning Outcomes:

  • A broad understanding of the financial services sector
  • An understanding of the role of the appropriate regulatory bodies
  • The importance of relationship building with clients and colleagues
  • Understanding of processes and procedures relevant to the role
  • Building skills and capabilities within an organisation

Professional Qualifications:

  • CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
  • Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
  • To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors

Requirements

Essential qualifications

GCSE in:

English, Maths and 3 other subjects (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Number skills
  • Team working
  • Initiative
  • Non judgemental

About this employer

At Butterfield, we provide financial services with a personal touch. We focus on results, value relationships, and celebrate success. Our team of financial services professionals comprises more than 1,300 employees in ten countries, working in progressive and rewarding roles across dozens of departments. Our team’s experience is enhanced by robust learning and development programmes, comprehensive benefits programmes, and preferred rates on various proprietary financial services.

After this apprenticeship

  • There are opportunties for progression within the business

Ask a question

The contact for this apprenticeship is:

SIMPLY ACADEMY LTD

Monica Peacock

monica@simplyacademy.com

The reference code for this apprenticeship is VAC1000340888.

Apply now

Closes in 24 days (Friday 3 October 2025 at 11:59pm)

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