Pension Administration Apprenticeship

BARNETT WADDINGHAM ACTUARIES AND CONSULTANTS LIMITED

Leeds (LS1 4DL)

Closes in 24 days (Tuesday 30 September 2025)

Posted on 5 September 2025

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Summary

We understand it can be very daunting either starting your first job after school or college or if you are changing careers. We can help you make that transition; our approachable teams will support you as you not only start your career, but also as you continue to progress among the many pathways we can offer.

Wage

£20,188 a year

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Salaries reviewed annually plus discretionary bonus paid in August of each year

Training course
Pensions administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.15 pm with 1-hour for lunch.

36 hours 15 minutes a week

Start date

Friday 10 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Communicating with clients, their members and advisers via email, letter, and telephone
  • Process client pension payrolls, including calculations of net pay, arranging payments, liaison with tax offices and preparation of year end returns
  • The preparation of computer-generated benefit calculations and related correspondence
  • Attending team meetings to understand the priorities and offering support as required
  • Plus, lots more including interesting project work 

Where you'll work

First Floor, City Square House,
11 Wellington St,
Leeds
LS1 4DL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE GROWTH COMPANY LIMITED

Training course

Pensions administrator (level 3)

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What you'll learn

Course contents
  • Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
  • Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
  • Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
  • Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
  • Plan, manage and prioritise own workload effectively.
  • Identify pension problems, identify the appropriate course of action and suggest or support solutions.
  • Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
  • Use digital systems and applications safely and securely, in accordance with data security policies.
  • Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
  • Maintain robust and accurate schedules, records and systems of pension administrative activities.
  • Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
  • Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
  • Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
  • Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
  • Plan, manage and prioritise own workload effectively.
  • Identify pension problems, identify the appropriate course of action and suggest or support solutions.
  • Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
  • Use digital systems and applications safely and securely, in accordance with data security policies.
  • Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
  • Maintain robust and accurate schedules, records and systems of pension administrative activities.

Training schedule

  • On employers premises
  • Pensions Administrator Level 3 Apprenticeship Standard

More training information

  • The apprentice programme is well structured with the support of a skills coach and friendly mentors to ensure you succeed in your role and study
  • We will also teach you how to use our systems and provide all the pensions knowledge and skills you need to be able to communicate information to members and advise clients

Requirements

Essential qualifications

GCSE in:

  • English (grade 5)
  • Maths (grade 5)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Number skills
  • Team working

About this employer

We are part of Howden and proud to be a leading UK professional services consultancy at the forefront of risk, pensions, investment and insurance. With a team of more than 1,800 people across 10 offices, we work to deliver on our promise, and we ensure the highest levels of trust, integrity and quality through our purpose and behaviours. As a “Best Companies Top 100 Best Large Companies to work for in the UK” and being recognised as one of the 'best places to work in the UK' in 2024, people who join us tend to stay, thriving in a professional learning environment and caring, inclusive, friendly culture.

https://www.barnett-waddingham.co.uk (opens in new tab)

Company benefits

- Above average apprenticeship salary plus competitive discretionary annual bonus and salary review - Private Medical Cover - Pension - Gym membership/Cinema/Shopping discounts - Social/sporting groups if you want to take part

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • There are lots of career opportunities to explore beyond your apprenticeship
  • You will be encouraged to continue to study and develop your skills if you wish to do so

Ask a question

The contact for this apprenticeship is:

BARNETT WADDINGHAM ACTUARIES AND CONSULTANTS LIMITED

Jackie White

jackie.white@barnett-waddingham.co.uk

01242507638

The reference code for this apprenticeship is VAC1000340716.

Apply now

Closes in 24 days (Tuesday 30 September 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.