Level 2 Pharmacy Services Apprentice - Newhall Pharmacy
Newhall Pharmacy
Swadlincote (DE11 0HU)
Closes in 14 days (Thursday 18 September 2025 at 11:59pm)
Posted on 4 September 2025
Contents
Summary
Newhall Pharmacy based in Swadlincote is looking for an Apprentice Pharmacy Assistant who is looking to start a rewarding journey in pharmaceutical health sciences. You’ll gain hands-on experience in dispensing, customer care, stock management, and more, all while earning as you learn.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Pharmacy services assistant (level 2)
- Hours
-
Range of shifts:
Monday- Friday, 8:30am - 6:30pm.
Saturday, 9.00am - 1.00pm.
Sunday, closed.
Shifts to be confirmed.
30 hours a week
- Start date
-
Wednesday 1 October 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Pharmacy Services Assistant Apprentice, you’ll be working in a small but busy community pharmacy. You’ll support the pharmacist and wider team in providing excellent customer service, safe handling of medicines, and smooth running of the pharmacy. This is a varied role where no two days are the same but you’ll be trained to develop your skills and confidence.
Main duties will include:
- Greeting and assisting customers at the counter with advice and service.
- Supporting the sale of over-the-counter medicines under pharmacist supervision.
- Receiving prescriptions, checking details, and preparing items for collection.
- Assisting the pharmacist in the safe dispensing of medication.
- Ordering, receiving, and storing pharmaceutical stock correctly.
- Monitoring stock levels, replenishing shelves, and ensuring sales areas are clean and presentable.
- Learning how to use pharmacy IT systems for stock control, prescriptions, and record keeping.
- Processing customer payments, handling cash and card transactions.
- Supporting the pharmacist with health campaigns and promoting services such as flu vaccinations or smoking cessation advice.
- Maintaining high standards of customer care by offering a friendly, professional, and helpful service.
- Following health and safety guidelines, infection control, and pharmacy procedures at all times.
- Developing specialist knowledge of pharmacy products and services.
- Completing compulsory training and assessments as part of your apprenticeship.
- Carrying out general housekeeping tasks to keep the pharmacy safe and tidy.
- Assisting the team with other reasonable duties as required to support the smooth running of the pharmacy.
Where you'll work
Newhall Pharmacy
High Street
Newhall
Swadlincote
DE11 0HU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NOTTINGHAM COLLEGE
Training course
Pharmacy services assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- receive and log prescriptions
- assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- work according to legislative requirements, and organisational policies
- order, receive, maintain and issue pharmaceutical stock
- provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- act in accordance with systems and organisational governance
- recognise and act within the pharmacy regulatory, legal and ethical standards
- support the team in the development of others
- maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- demonstrate person centred care and support within a pharmacy setting
- make pharmacy patients and patient safety your first concern
- use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- maintain the interests of patients and the health of the public
- promote and advocate equality, diversity and inclusion
- promote healthy lifestyles to customers
- work safely within the parameters of your role using Standard Operating Procedures
- apply policies which relate to health and safety at work
- act appropriately in situations to prevent harm to yourself and others
Training schedule
This apprenticeship is work-based learning, which means you’ll be based in the pharmacy and won’t need to attend college. Instead, you’ll be given paid time per week known as off-the-job training during your working week to complete apprenticeship tasks and build your knowledge.
Level 2 Pharmacy Services Assistant apprenticeship standard requires the apprentice to sit an End Point Assessment. Refer to link below for more information:
https://skillsengland.education.gov.uk/apprenticeship-standards/st0299-v1-0
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Logical
- Team working
- Patience
About this employer
Newhall Pharmacy, based in the heart of Newhall, Swadlincote, is a well-established and trusted community pharmacy dedicated to supporting local residents with their healthcare needs. They provide a wide range of NHS services, including minor ailments, vaccinations, and health checks, as well as prescription dispensing and flu jab clinics. With a private consultation room, accessible facilities, and multilingual staff, they offer tailored patient care and support, emphasising accessibility and professional expertise to improve health and wellbeing across the community.
After this apprenticeship
Upon successful completion of the apprenticeship, there may be an opportunity for ongoing employment, subject to a position being available.
Ask a question
The contact for this apprenticeship is:
NOTTINGHAM COLLEGE
The reference code for this apprenticeship is VAC1000340589.
Apply now
Closes in 14 days (Thursday 18 September 2025 at 11:59pm)
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