Business Administrator Apprentice in Residential Property Management
WESTBOURNE BLOCK MANAGEMENT LIMITED
London (W2 3RA)
Closes in 26 days (Tuesday 30 September 2025 at 11:59pm)
Posted on 4 September 2025
Contents
Summary
Apprentice needed for a residential property management company, covering all aspects including company administration, finance management, building inspections and overseeing ongoing repairs and maintenance.
- Wage
-
£16,185 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, hours to be confirmed
37 hours 30 minutes a week
- Start date
-
Sunday 5 October 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Residential property management, covering all aspects including:
- Company administration
- Finance management
- Building inspections
- Overseeing ongoing repairs and maintenance
Westbourne also manage private communal gardens, which involves developing green spaces in London so they can be enjoyed by their communities in a safe manner.
Office administration and handling requests for access to buildings and gardens. Will include specific focus sessions on the core areas of the company;
- Customer service
- Finance management
- Reactive maintenance
- Asset management
- The legal framework of the property sector
Where you'll work
Spring Street
London
W2 3RA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HADDON TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- A level 3 Business Administrator certificate will be awarded on successful completion of the apprenticeship
- Functional skills in maths and English (if required)
- All training will take place within the workplace
- Your dedicated trainer coach will visit you at work every 4 weeks
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
About this employer
We are an independent professional property managing agency based in Paddington, specialising in the management of freehold and enfranchised properties and private communal gardens.
After this apprenticeship
Progression in the company, being offered greater responsibilities and advancement in role.
Ask a question
The contact for this apprenticeship is:
HADDON TRAINING LIMITED
Haddon Training
enquiries@haddontraining.co.uk
01672519977
The reference code for this apprenticeship is VAC1000340584.
Apply now
Closes in 26 days (Tuesday 30 September 2025 at 11:59pm)
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