Business Growth Apprentice
APEX TIME CRITICAL LTD
Boldon Business Park (NE35 9PF)
Closes in 21 days (Thursday 25 September 2025 at 11:59pm)
Posted on 4 September 2025
Contents
Summary
As a Sales Apprentice, you will support the sales team while completing a structured apprenticeship programme. You will learn the fundamentals of sales, customer service, and business development, with the aim of progressing into a full sales role upon completion.
- Wage
-
£15,704 a year
- Training course
- Sales executive (level 4)
- Hours
-
Monday - Friday, 8.30am - 5.00pm
40 hours a week
- Start date
-
Monday 6 October 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist the sales team in managing customer accounts and enquiries
- Learn how to generate new business through prospecting, networking, and research
- Support with preparing quotes, proposals, and presentations
- Maintain and update CRM systems with customer data and sales activity
- Shadow experienced sales colleagues to understand the full sales cycle
- Contribute to achieving team sales targets and KPIs
- Provide administrative support to ensure smooth sales operations
- Attend internal and external training as part of the apprenticeship framework
Where you'll work
Quadrus Centre
Woodstock Way
Boldon Business Park
NE35 9PF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ZENITH PEOPLE LIMITED
Training course
Sales executive (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
- Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
- Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
- Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
- Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
- Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
- Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
- Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
- Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
- Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
- Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Training schedule
- A fully work-based programme undertaking Level 4 Sales Executive Apprenticeship Standard qualification over 18-months
- You will receive support from your employer mentor throughout as well as your training provider who will come out on site to deliver your apprenticeship qualification
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Analytical skills
- Attention to detail
- Communication skills
- Customer care skills
- Initiative
- IT skills
- Organisation skills
- Presentation skills
- Problem solving skills
About this employer
Apex Time Critical Ltd: More than just a logistics company, we are your pivotal partner for all time-sensitive cargo movements. In the dynamic world of freight and shipping, where every second counts, our team stands as a beacon of reliability and efficiency. Whether you're facing a production line stop, urgently need a replacement part for a downed machine, or have a critical deadline that cannot be missed, we are the solution to your logistical challenges. Our approach combines traditional values of customer service with cutting-edge technology. Our fully tracked services offer more than just transportation; they provide peace of mind. You'll receive regular updates, ensuring that every shipment not only meets deadlines but also aligns perfectly with your intended plans
After this apprenticeship
- Potential full time role available for the right candidate which could also lead to career advancement within the organisation
Ask a question
The contact for this apprenticeship is:
ZENITH PEOPLE LIMITED
The reference code for this apprenticeship is VAC1000340553.
Apply now
Closes in 21 days (Thursday 25 September 2025 at 11:59pm)
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