Business Support Apprentice

PUBLIC SECTOR PARTNERSHIP SERVICES LTD

Lincolnshire (PE11 2XE)

Closes in 14 days (Thursday 18 September 2025)

Posted on 4 September 2025

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Summary

We are looking for an enthusiastic individual to join us as a Business Support Apprentice here at Public Sector Partnership Services.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday - start and finish times to be agreed. There may be some evening events to attend.

37 hours a week

Start date

Monday 29 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Typical duties are:

  • Responsibility for the administration and monitoring of Corporate Services-related tasks.
  • Administration support to key systems. As well as support for users of our systems within other departments.
  • Resilience covers a number of corporate responsibilities, including: Communications, Executive support, Customer service, Inbox and diary management.
  • Internal/ external event administration.
  • Data cleansing and analysis.
  • Diary management, including liaising with internal and external stakeholders.
  • Documentation support for projects and events.
  • Support Corporate Management with administrative duties.
  • Support SLT with administrative duties.
  • Assist where required with the processing of financial paperwork, including purchase orders, invoices, etc.

Where you'll work

South Holland District Council
Priory Road
Spalding
Lincolnshire
PE11 2XE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EAST LINDSEY INFORMATION TECHNOLOGY CENTRE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The qualification will be achieved in the workplace over the duration of the apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade C / 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Literacy skills
  • Microsoft applications

About this employer

PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

https://www.pspsl.co.uk/ (opens in new tab)

After this apprenticeship

There may be the opportunity to progress to a higher level qualification.

Ask a question

The contact for this apprenticeship is:

EAST LINDSEY INFORMATION TECHNOLOGY CENTRE

Jude Ingram

jude.ingram@firstcollegelincs.co.uk

01507 601122

The reference code for this apprenticeship is VAC1000340446.

Apply now

Closes in 14 days (Thursday 18 September 2025)

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