Hire and Sales Controller Apprentice at Rigging Services
RIGGING SERVICES DIRECT LTD
London (SE28 0GU)
Closes in 22 days (Sunday 28 September 2025)
Posted on 3 September 2025
Contents
Summary
To liaise with workshop foreman and/or branch manager with regard to work schedule and status of hire/sales equipment available at the SE28 location and where necessary with similar employees at other Rigging Services locations.
- Wage
-
£16,096.60 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, working hours TBC
41 hours a week
- Start date
-
Tuesday 30 September 2025
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
During this apprenticeship, you will liaise with new and existing clients, advising and creating orders for the sales and hiring of equipment whilst working alongside technicians for inspections and testing of equipment. You will have the ability to initiate and manage longer selling processes partnered with excellent relationship-building skills and have hands-on assistance in your approach to work with a positive outlook.
- To prepare and present timely customer quotations
- To offer technical advice about equipment requirements
- To manage logistics
- To source and develop external suppliers for hires/sales
- To handle and deal with customers' enquiries in an efficient and pleasant manner
- To develop the branch profile by adhering to company policy
- To be proactive with sales procedures and project management
Where you'll work
Unit 8, 35 White Hart Avenue
London
SE28 0GU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE WKCIC GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will learn:
- Business Administration level 3
- LEEA (Lifting Equipment Engineers Association) Foundation Course
- Various equipment manufacturers' technical courses
- Basic Slinging and Rigging (internal course)
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
Other requirements
This is an office-based role. Primarily the job involves getting the work processed using various computer software programs and telephone work. The desk work can be regularly punctuated by other activities that can take you away from the desk for short periods of time e.g. to check stock, to liaise with technical staff.
About this employer
Rigging Services is a major supplier of rigging equipment and design solutions, for the theatre, live event, conference, exhibition, visitor attraction, film and television industries. Based in Essex, East London, West London & the Midlands. We supply professional rigging solutions for sale or rental to clients anywhere in the world - coupled with outstanding support aided by our overseas business partners.
After this apprenticeship
Hire and Sales Controller has many levels. Although the job title and job description may stay the same, as a person’s abilities and experience grow, they can progress levels 1 through 10. A level 10 could be considered for a management role in either a department within the company or for the branch itself. Areas such as technical knowledge, commercial sharpness and acumen, business knowledge, customer service, and managing self and others are all factors that are measured.
Ask a question
The contact for this apprenticeship is:
THE WKCIC GROUP
The reference code for this apprenticeship is VAC1000340325.
Apply now
Closes in 22 days (Sunday 28 September 2025)
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