Business Administration Apprenticeship
INSTINCTIVE TECHNOLOGIES LTD
Topaz Road (B61 0GD)
Closes in 30 days (Monday 6 October 2025)
Posted on 4 September 2025
Contents
Summary
Reach is a leading provider in the recruitment technology industry, combining innovative ATS software with expert candidate attraction support. As a Business Administration Apprentice, you’ll post adverts, monitor applications, update records, manage communications, and help deliver excellent client campaigns. Apply now to start a long-term career!
- Wage
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£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 9.00am - 5.30pm
40 hours a week
- Start date
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Monday 13 October 2025
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Job Advertising:
- Format and publish job adverts on behalf of clients using the Reach ATS platform and external job boards
- Review and refine advert text based on internal templates and customer notes
- Ensure adverts meet formatting and branding standards
- Track publication status and confirm live posting with internal teams
Application Monitoring:
- Identify incomplete applications using reporting tools within Reach ATS
- Contact applicants via system tools or email to encourage completion
Record actions taken and responses received
Candidate Searching:
- Use job board databases to identify suitable candidates for open roles
- Apply Boolean logic and structured filters to refine search results
- Contact candidates to highlight relevant opportunities and invite applications
- Record search outcomes and candidate responses
Customer Communication:
- Prepare and send performance update emails to clients regarding job adverts and campaigns
- Highlight application numbers, advertising reach, and any recommendations for improvement
- Escalate any underperforming roles or client queries to the Advertising Success team
- Taking messages and contacting candidates as required
System and Process Support:
- Accurately record all activity in internal systems, adhering to internal processes
- Support other marketing, helpdesk, or advertising duties as required
- Assist with occasional content creation, email campaign setup, or basic social media posting as directed
Where you'll work
Unit 8 Topaz Business Park
Topaz Road
B61 0GD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE NVQ TRAINING CENTRE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- Teaching and learning the skills, knowledge and behaviours within Business Administration
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Analytical skills
- Attention to detail
- Communication skills
- Creative
- Customer care skills
- Initiative
- IT skills
- Organisation skills
- Problem solving skills
- Team working
Other requirements
This is an apprenticeship role, so you’ll need to balance work responsibilities with study and training. Some tasks may be repetitive but are essential for building strong admin skills. You’ll be working in a fast-paced environment where priorities can change quickly, so attention to detail, accuracy, and commitment to completing the programme are key.
About this employer
At Reach we believe in people, not just process. We're more than just an ATS Software company, that’s why our intuitive applicant tracking system is just one part of the equation. Alongside our smart and flexible ATS, all Reach clients benefit from added people power. From design and build to implementation and beyond, our customer support and candidate attraction experts are here for you every step of the way. We’re putting the human back into HR, one ATS at a time.
After this apprenticeship
- On successful completion of your apprenticeship, you will have the opportunity to progress within the business, take on greater responsibilities, and work towards promotion
- This role offers a clear pathway for career growth and long-term development within the company
Ask a question
The contact for this apprenticeship is:
THE NVQ TRAINING CENTRE LIMITED
The reference code for this apprenticeship is VAC1000340289.
Apply now
Closes in 30 days (Monday 6 October 2025)
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