Business Administration Apprentice (Salary £17,125 to £23,874.88 per annum)
National Institute for Health and Care Excellence
Manchester (M1 3BN)
Closes in 27 days (Friday 3 October 2025)
Posted on 3 September 2025
Contents
Summary
NICE have an exciting opportunity to join the Business Management Unit, who provide business planning and administrative support across the directorate. The unit identifies trends and patterns in activity and performance, assists in setting realistic goals and forecasting future trends, increasing the insights required for strategic planning.
- Wage
-
£17,125 a year
Check minimum wage rates (opens in new tab)
Salary £17,125 to £23,874.88 per annum (dependant on age)
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday between 9:00am to 5:00pm.
37 hours 30 minutes a week
- Start date
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Monday 20 October 2025
- Duration
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1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Responsibilities:
- Arranging meetings using Microsoft (MS) Teams and MS Outlook,
Creating and maintaining electronic documents, including using MS Office and MS 365 suite. - Providing support to the management team, including diary management for directors when required.
- Processing travel and accommodation booking requests for staff and stakeholders as required.
- Providing effective liaison and maintaining good working relationships between NICE teams.
- Communicating clearly by phone and email with both internal and external contacts in a professional manner.
- Drafting and sending emails to external stakeholders via various internal systems.
- Setting up and maintaining electronic files, including supporting and implementing active process improvement initiatives.
- Keeping databases and webpages up to date, including uploading documents on the internal intranet, NICE Space.
Company Benefits:
- 27 days' holiday per year and the option to buy up to 5 days extra leave.
- Health service discount scheme.
- Staff Networks: Support for staff networks to address diversity and inclusion issues.
- Employee Recognition: Celebration of holidays, annual events, and team activities.
- Commuter Loans: Bicycle loan and season ticket loan schemes are offered.
- The NHS Pension Scheme is one of the most generous pension schemes in the UK, and you'll automatically become a member when you start work with NICE.
Where you'll work
3 Piccadilly Place
Manchester
M1 3BN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAMAR LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administration Apprenticeship Standard.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Logical
- Team working
Other requirements
Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.
About this employer
NICE's main purpose is to improve health and wellbeing by putting science and evidence at the heart of health and care decision making. As an organisation we all collaborate to achieve this same goal through empowering our workforce to do great things!
After this apprenticeship
- Gain real work experience and a recognised qualification.
- Get direct support from people who have done the job.
- Gain professional references.
- Strengthen soft skills such as communication, confidence and time management.
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
Sabina Adam
Sabina.Adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC1000340257.
Apply now
Closes in 27 days (Friday 3 October 2025)
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