Receptionist/Legal Business Administrative Apprentice

HART FORD SOLICITORS LIMITED

1 WELLINGTON ROAD NORTH (SK4 1AF)

Closes in 17 days (Friday 19 September 2025 at 11:59pm)

Posted on 2 September 2025


Summary

An exciting opportunity for an apprenticeship in the legal sector, where the successful applicant will be the first point of contact, while providing essential administrative support to the legal team. You will gain hands-on experience in a busy office environment, develop valuable skills, whilst working towards a recognised qualification.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm (1 hour lunch break 1.00pm - 2.00pm)

35 hours a week

Start date

Monday 29 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Reception Duties:

  • Greet clients and visitors in a professional and friendly manner
  • Answer and direct incoming phone calls and take clear messages
  • Manage meeting room bookings and client appointments
  • Handle incoming and outgoing mail and deliveries
  • Maintain a clean and welcoming reception area

Legal Administrative Support:

  • Assist with filing, scanning, photocopying, and printing legal documents
  • Prepare basic correspondence and legal forms under supervision
  • Organise and maintain case files, both paper and digital
  • Enter and update data in the firm’s case management system
  • Support fee earners with day-to-day tasks as required

General Office Support:

  • Monitor and order office supplies
  • Assist with diary management and scheduling
  • Ensure confidentiality and security of all documents and information
  • Follow office procedures and adhere to legal regulations and compliance standards

Where you'll work

SUITE C
6TH FLOOR
BECKWITH
1 WELLINGTON ROAD NORTH
SK4 1AF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3 Apprenticeship Standard
  • All training will be provided in the workplace

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Desirable qualifications

A Level in:

Any Subject Area (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Customer care skills
  • Problem solving skills
  • Initiative
  • Patience
  • Professional
  • Reliable
  • Confidence
  • Confidentiality
  • Positive attitude

Other requirements

Office working – is being at a desk in an office right for you? Ideal candidates will be able to speak other languages, particularly Polish, Ukrainian, Russia, Bulgarian. However this is not essential for the role.

About this employer

Hart Ford Solicitors Limited offers expert legal services to individuals and businesses. Our Directors are Izabela Hart and Nicola Ford. We are based in Stockport Cheshire and offer our legal service nationwide. Our mission statement “offer exceptional client care alongside our expert legal service”.

https://hartfordsolicitors.com/ (opens in new tab)

After this apprenticeship

  • If successful, a full time position would be a legal assistant, the company is expanding in many areas

Ask a question

The contact for this apprenticeship is:

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

The reference code for this apprenticeship is VAC1000340059.

Apply now

Closes in 17 days (Friday 19 September 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.