Business Support Apprentice

Simon Blyth Estate Agents

Huddersfield (HD3 3JP)

Closes in 15 days (Friday 19 September 2025 at 11:59pm)

Posted on 2 September 2025

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Summary

Amazing opportunity to start your career within the property industry! Simon Blyth are looking for an apprentice to join their team. You will work towards a Customer Service Practitioner apprenticeship standard and gain the skills and knowledge needed to develop within Estate Agents.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Customer service practitioner (level 2)
Hours
Tuesday - Friday between 8.45am - 5.30pm and Saturday, 9.00am - 4.00pm.

35 hours a week

Start date

Wednesday 1 October 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Fielding calls from clients/vendors
  • Arranging viewing appointments for applicants
  • Gathering viewing feedback
  • Client/Applicant registration and gathering of property requirements
  • Creating property brochures and marketing for new properties.
  • Filing relevant documentation for clients/properties
  • Clean and organise the office space
  • Maintaining stationery stock
  • Updating wall cards and window cards with new properties

Where you'll work

26 Lidget Street
Huddersfield
HD3 3JP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NATIONAL BUSINESS COLLEGE LIMITED

Training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Training schedule

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • You will attend National Business College in Huddersfield for day release, one full day per fortnight
  • The remainder of the time you will train and learn on the job

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Confident

About this employer

Simon Blyth is a long established independent firm based across south and West Yorkshire. Over a number of years we have built up a strong reputation as the region’s favourite estate agent, offering an unrivalled service that focuses on knowledge, quality and a personal touch. Our branches, which are strategically placed throughout south and west Yorkshire, offer superb coverage across the region.

https://www.simonblyth.co.uk/ (opens in new tab)

After this apprenticeship

  • Progression opportunities for the right candidate

Ask a question

The contact for this apprenticeship is:

NATIONAL BUSINESS COLLEGE LIMITED

The reference code for this apprenticeship is VAC1000340028.

Apply now

Closes in 15 days (Friday 19 September 2025 at 11:59pm)

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