Facilities Business Administrator Apprentice

OPTIVET REFERRALS LTD

HAVANT (PO9 2NJ)

Closes in 26 days (Sunday 28 September 2025 at 11:59pm)

Posted on 2 September 2025

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Summary

This is a multidisciplinary role, you will work as part of our facilities team to ensure that all equipment, systems are well maintained, safe and functional. No two days will be the same in this varied role combining administration duties with hands on work including assisting with general maintenance.

Wage

£17,160 a year

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Training course
Business administrator (level 3)
Hours
Monday - Friday, 08:30 - 15:00

30 hours a week

Start date

Monday 13 October 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

In this role you will provide support to Facilties department.

Your role will envolve carrying out the following tasks:

  • Arrange annual building/clinical equipment servicing visits with external providers.
  • Perform routine inspections of premises and equipment to ensure H&S compliance and report any findings to line manager.
  • Assist with general maintenance tasks such as minor repairs, painting and furniture assembly
  • Prompt resolution of IT issues either internally or through outsourced IT support.
  • Arrange for IT accounts to be set up for new employees
  • Gather staff pet insurance certificates at renewal date and update records
  • Place weekly practice essentials order
  • Attend meetings and write minutes
  • Conduct visitor H&S inductions
  • Keep the team page on the Optivet website up to date with new employees.
  • Ensure all consult rooms have the essential listed equipment at the start of the day

Where you'll work

3 DOWNLEY ROAD
HAVANT
PO9 2NJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HAVANT AND SOUTH DOWNS COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

As an Apprentice, you will have the opportunity to study the following through this Apprenticeship:

  • Apprenticeship in Business Administration Level 3
  • English and maths if required

At Havant & South Downs College we offer different methods of delivery either work based or day release dependent on the course. This will be discussed with you upon appointment

Requirements

Essential qualifications

GCSE in:

English (grade 4)

Desirable qualifications

GCSE in:

Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience
  • Accountability

About this employer

About the Employer We have an exciting opportunity for an enthusiastic and passionate Support Business Administrator to join our inclusive team here at Optivet Referrals. Optivet Referrals is an independent specialist referral centre, with specialists in ophthalmology, surgery, internal medicine and anaesthesia. Our team focuses on all aspects of our patients wellbeing. Through knowledge-based growth and outstanding nursing care, our clinicians deliver effective treatments plans for our patients, keeping our clients informed throughout. Underpinned by our core values, we provide a culture where our team is supported and able to thrive, providing opportunities for professional and personal growth.

http://www.optivet.com (opens in new tab)

After this apprenticeship

  • Potential for full time/permanent role as role develops

Ask a question

The contact for this apprenticeship is:

HAVANT AND SOUTH DOWNS COLLEGE

Robert Read

robert.read@hsdc.ac.uk

The reference code for this apprenticeship is VAC1000339886.

Apply now

Closes in 26 days (Sunday 28 September 2025 at 11:59pm)

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