Mortgage Administration Apprentice

Jubilee Finance

Stowmarket (IP14 3BW)

Closes in 24 days (Friday 26 September 2025 at 11:59pm)

Posted on 2 September 2025


Summary

Jubilee Finance are seeking a Mortgage Administrator Apprentice to join our Buxhall team. You’ll support the mortgage and protection process through admin tasks, ensuring accuracy and excellent customer service while helping clients achieve their property goals and grow your career.

Training course
Financial services administrator (level 3)
Hours
Monday - Friday, 08:30 - 16:30

40 hours a week

Start date

Wednesday 1 October 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Working from the Suffolk based office, you will support the mortgage advisers in all aspects of administration including:

  • Data inputting
  • Processing lender applications for clients
  • Dealing with solicitors, estate agents and insurance providers

Where you'll work

Buxhall Business Centre
Buxhall
Stowmarket
IP14 3BW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SIMPLY ACADEMY LTD

Training course

Financial services administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
  • Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
  • Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
  • Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements

Training schedule

The Level 3 Financial Services Administrator Apprenticeship is ideal for learners beginning an entry level role in the financial sector.

As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. 

Key Learning Outcomes:

  • A broad understanding of the financial services sector
  • An understanding of the role of the appropriate regulatory bodies
  • The importance of relationship building with clients and colleagues
  • Understanding of processes and procedures relevant to the role
  • How to develop commercial awareness
  • Building skills and capabilities within an organisation

Professional Qualifications:

  • CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
  • Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
  • To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors

Requirements

Essential qualifications

GCSE in:

5 subjects including maths and English (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Administrative skills
  • Team working
  • Initiative

About this employer

Jubilee Finance is an award winning specialist mortgage advsiery firm. At Jubilee Finance we all come to work because we love what we do, and we enjoy working as part of a close-knit team. Our philosophy is to be approachable and friendly whilst offering a professional, efficient, and bespoke service tailored specifically to your individual needs.

After this apprenticeship

  • Following succesful completion of the apprenticeship a permanent post within the firm will be available

Ask a question

The contact for this apprenticeship is:

SIMPLY ACADEMY LTD

Monica Peacock

monica@simplyacademy.com

The reference code for this apprenticeship is VAC1000339842.

Apply now

Closes in 24 days (Friday 26 September 2025 at 11:59pm)

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