Apprentice Business Administrator
POULTEC TRAINING LTD
NORFOLK (NR20 3JY)
Closes on Sunday 5 October 2025
Posted on 2 September 2025
Contents
Summary
An exciting opportunity to join Poultec Training as a Business Administration Apprentice. The successful applicant will provide support for numerous departments within this fast-paced business.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday 9.00am - 5.00pm
40 hours a week
- Start date
-
Monday 6 October 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The successful applicant will be required to work within a number of internal departments providing administrational support. This will give you exposure to contracts, compliance, finance and commercial activities within one of largest privately-owned training providers within the East of England.
We need a person who is motivated, can demonstrate initiative and attention to detail and who will play a key role in supporting the departmental managers.
In return we can offer you comprehensive training, a great working environment and the opportunity to be part of a team that values excellent service.
Duties will include:
- Reception duties: telephone/emails/meet and greet
- Apprenticeship administration: certifications/enrolments/recruitment
- Course administration: booking/enrolling/gathering feedback
- Fleet management: booking vehicles/managing servicing schedules
- Compliance: monitoring data/internal audits/scheduling reports
- Events: assisting with set up, support during and support post events
- General administration support: room bookings/laptop and projector bookings/dealing with post and couriers/ad hoc administration reports and documents
This is a great opportunity to join a highly experienced team in an exciting industry; your role will vary from day to day depending on the department which you are supporting.
Where you'll work
SOUTH GREEN PARK ENTERPRISE CENTRE
MATTISHALL
DEREHAM
NORFOLK
NR20 3JY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
POULTEC TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Diploma for Business Administrators
- Level 2 Functional Skills English and maths
- Preparation for End-point assessment
- End-point assessment
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Math's (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
Other requirements
Is the place of work on a bus route? Would you have accessibility issues?
About this employer
Established in 1997, Poultec Training is a private training provider of Apprenticeships, Traineeships, Study Programmes and Vocational courses. Throughout the years Poultec have successfully formed working relationships with specific industries, this has allowed us to expand our successful business model into other sectors including; Agriculture, Business & Administration, Butchery, Customer Service, Dental, Engineering, Equine, Hair & Beauty, Hospitality, Health and Fitness, Information Technology, Management, Manufacture, Retail and Warehousing. Poultec have a reputation of providing high quality bespoke apprenticeship training this is highlighted in the recently published Annual Further Education Choices survey data available on the Government website, our Employer Satisfaction is at 96% and Learner Satisfaction at 94%. These results see us as the highest rated training provider within the East of England.
After this apprenticeship
Potential full-time employment on successful completion of apprenticeship along with opportunities to progress onto an Advanced Level Apprenticeships.
Ask a question
The contact for this apprenticeship is:
POULTEC TRAINING LIMITED
Michelle Bugg
michelle.bugg@poultec.co.uk
The reference code for this apprenticeship is VAC1000339831.
Apply now
Closes on Sunday 5 October 2025
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