Contract Support Apprentice
CBRE
Leeds (LS1 3EB)
Closes in 29 days (Tuesday 30 September 2025 at 11:59pm)
Posted on 1 September 2025
Contents
Summary
CBRE are on the search for a highly motivated apprentice with a passion for providing exceptional customer service and comprehensive financial and administrative services to their clients.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday-Friday between 8am to 5pm.
40 hours a week
- Start date
-
Monday 6 October 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Contract:
- Identify and help drive the implementation of savings opportunities to ensure customer and GWS financial savings targets are maximised.
- Drive high-quality commercial performance through understanding the contractual commitments, better buying and the use of preferred suppliers.
- Ensure relevant RAMs are in place prior to any supplier visit.
- Communicate across multiple stakeholders (Suppliers, Client, and Regional Management) to ensure all services are delivered and met within SLA.
- Participation in the creation of the monthly Management Report for the account.
- Liaising with the client regarding payment of invoices.
- Helpdesk: including, but not limited to, logging, distributing, and closing of reactive calls on desired system.
- Participation in the further development of the existing IT systems to maximise efficiency benefits for the customer and GWS.
- Update labour allocations to ensure accurate client reporting.
Finance:
- Co-ordination of the billing application, calculating margins, raising invoices, and submitting to client.
- Chasing of debt to keep within contractual terms.
- Creation and review of management reports such as WOM, Revenue, Debt, OPO's & Exceptional Pool.
- Raising Purchase Orders.
- Reviewing open Purchase Orders.
- Follow policy and procedure compliance.
- Processing supplier invoices and resolving any queries.
- Comprehensive spend tracking.
- Weekly report submission to include WOM, Revenue, Debt, Exceptional Pool and OPO updates.
- Reporting on In Scope and Out of Scope works.
- Drive high quality financial performance to influence P&L results.
- Ad-hoc reporting as requested by Business Unit or Business/Finance.
Where you'll work
2 Leighton St
Leeds
LS1 3EB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LUMINATE EDUCATION GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will be day-release at Leeds City College.
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 9-4)
- Maths (grade Grade 9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
Other requirements
The individual must be willing to undertake travel as the role/business requires.
About this employer
Global leader for commercial real estate services and investments.
After this apprenticeship
Progression to full-time employment upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
LUMINATE EDUCATION GROUP
The reference code for this apprenticeship is VAC1000339632.
Apply now
Closes in 29 days (Tuesday 30 September 2025 at 11:59pm)
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