Business Administration Apprentice

THOMPSON POWER TOOL SERVICES UK LIMITED

Blyth (NE24 4RF)

Closes in 17 days (Monday 15 September 2025)

Posted on 29 August 2025

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Summary

Thompson Power Tools are looking for a Business Administration apprentice. This is a varied administration role, assisting the directors and workshop team.

• Wage:

  £14,526.20 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Between 8am – 4.30pm – Monday to Friday.

  37 hours a week

• Start date:

  Monday 22 September 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Admin Apprentice, you'll work alongside our operational and admin teams to support daily business functions, including:

• Handling phone / email enquiries—greeting internal & external customers professionally
• Inputting, updating and maintaining records in CRM or stock systems
• Raising purchase or hire orders, logging documentation
• Generating routine management and performance reports
• Supporting invoicing, timesheets or basic bookkeeping
• Filing, scanning and keeping admin systems organised
• Learning compliance, data protection, and standard processes
  
  

Where you'll work

49 Coniston Road
Blyth
NE24 4RF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TDR TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator standard level 3.

All training will take place in the workplace.

Requirements

Essential qualifications

GCSE in:

• English Language or English Literature (grade 5/C or above)
• Maths (grade 5/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Administrative skills

About this employer

The Thompson Group has its roots in industrial power tool sales, after sales, servicing and support, and is built upon many years of experience. The original organisation “Thompson Power Tool Services” was established by members of the Thompson family including patriarch John Thompson. John has amassed 40 years of knowledge and experience across a broad range of sectors, including his early years with Thor Tools. By simply raising the customer service bar and keeping to promised schedules, the company very quickly gained an enviable reputation amongst its peers. The group in now fully certified to ISO9001, 45001 and 14001 standards.

https://thompsongrouphire.co.uk/about-us/ (opens in new tab)

After this apprenticeship

Potential full-time position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

TDR TRAINING LIMITED

The reference code for this apprenticeship is VAC1000339531.

Apply now

Closes in 17 days (Monday 15 September 2025)

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