Business Administrator Apprenticeship
EYRE & ELLISTON LTD
Coopies Lane Industrial Estate (NE61 6JT)
Closes in 21 days (Friday 19 September 2025 at 11:59pm)
Posted on 29 August 2025
Contents
Summary
Commercial Trainees join the Company with little or no experience of the electrical wholesale industry. It is the intention that within a 3 year period they will reach the level of sales desk operator, having acquired the necessary knowledge of all aspects of the Trade Counter/Stores function.
- Wage
-
£15,704 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.00am - 5.00pm
40 hours a week
- Start date
-
Monday 22 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Primarily, initial tasks will be warehouse related, learning processes and rudimentary stores principles along with processing paperwork onto our stock control system (that is office based).
Prior to any direct interaction with the customer base, it is envisaged a basic level of product knowledge is learnt prior to a soft introduction to trade counter principles and selling techniques. This involves (but not limited to):
- Goods Inward
- Checking goods received
- Liaising with suppliers with any discrepancies
- Processing paperwork on to the stock control system
- Putting goods into stock
- Stock location procedures
- Ensuring stock rotation
- Processing incoming Paperwork
- Inputting of data from suppliers’ paperwork onto our computer system
- Processing of any outstanding orders for incoming stock
- Correct filing of incoming paperwork
- Liaising with suppliers electronically and verbally to correct any previously identified issues ensuring resolution to any problems
- Goods Outwards
- Order picking
- Confirming goods to customers and other Branches
- Maintenance of goods outwards area
- Assisting of loading the delivery van
- Despatching materials with external carriers EDA training
- Apprentices are allocated 1 half day per week (minimum) to complete EDA training modules
- There are 12 modules, these will be selected in order by the Branch Manager to complete
- Each module is expected to take 10 weeks to complete
- Distance learning so you can fit it around your work and home commitments
- These cover aspects from customer service, principles of electricity to specialised individuals’ modules for lighting, fire safety, switchgear and distribution
General:
- Assisting the Branch Manager on individual tasks, these are wide and varied. No two days are the same
- Maintaining the warehouse in a clean and tidy manner
- Daily cleaning of the customer facing trade counter and staff areas
- It is inevitable that commercial trainees will be involved in duties outside of this profile and as such a high degree of co-operation and flexibility from all branch staff is required
Where you'll work
Coopies Lane
Coopies Lane Industrial Estate
NE61 6JT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF SUNDERLAND COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard:
Accredited training is provided by means of EDA (electrical distributors’ association) on-line modules. These are recognised industry wide, by the city & guilds and are also CPD ( Continuing Professional Development) certified. It is envisaged, each module will take no more than 10 weeks study (on-line, in person, verbally from industry principles) remote learning allows time invested away from the distraction of a busy work environment if needed
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to detail
- Communication skills
- Customer Care Skills
- IT Skills
- Number Skills
- Problem Solving Skills
- Team working
Other requirements
There is an element to lifting however, any heavy lifting will be subject to prior risk assessments. Daily working does not usually consist of overly heavy lifting. Apprentices automatically enjoy the T&C’s of all other full-time employees in terms of holidays, sick pay and disciplinary procedures currently in place.
About this employer
Eyre & Elliston Ltd is one of the UK’s largest and most well-established independent Electrical Wholesalers, originally founded in 1934. We cover the length and bredth of the UK from Brighton in the South to Morpeth and Carlisle in the North, encompassing 61 trading Branches nationwide. We specialise in the supply of a wide range of electrical installation materials, lamps and lighting fittings, motor control gear, switchgear and distribution gear, wiring accessories, test equipment, cable management, fire detection and security equipment, water heating, space heating and ventilation equipment. Our stock profiles support all of the industry’s leading manufacturers, and we have a long-standing reputation for sourcing hard to find specialist product lines and bespoke, one-off requirements. We operate from 61 individual branch locations covering from Dorset, Sussex and Kent in the South up to Cumbria and Northumberland in the North. Each branch has a friendly and inviting trade counter facility and benefits from a dedicated local sales team with excellent technical knowledge and an extensive stock holding comprising over 55,000 product lines across the group. We offer a free of charge daily local delivery service operated by our own drivers, with our own fleet of vans ensuring our customers receive an efficient and dependable service.
After this apprenticeship
- There is scope for full time employment after the successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
CITY OF SUNDERLAND COLLEGE
The reference code for this apprenticeship is VAC1000339520.
Apply now
Closes in 21 days (Friday 19 September 2025 at 11:59pm)
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