Bar and Waiting Apprentice
TITANIC BREWERY CO LTD
Stafford (ST17 4JX)
Closes in 11 days (Tuesday 9 September 2025)
Posted on 29 August 2025
Contents
Summary
As a Bar and Waiting Apprentice, your role is all about creating those warm, memorable moments guests will love. It’s so much more than just a shift behind the bar - it’s being the first friendly face our guests see when they arrive and building genuine connections.
- Wage
-
£15,600 a year
- Training course
- Food and beverage team member (level 2)
- Hours
-
30-40 hours per week. Shift work including evenings and weekends, exact shifts to be confirmed.
30 hours a week
- Start date
-
Tuesday 16 September 2025
- Duration
-
1 year 3 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Titanic Brewery are on the lookout for an enthusiastic new Bar and Waiting Apprentice to become part of the Sun Inn team!
As a Bar and Waiting Apprentice, your role is all about creating those warm, memorable moments guests will love. It’s so much more than just a shift behind the bar - it’s being the first friendly face our guests see when they arrive, building genuine connections, and going above and beyond to remember the little details about our regulars that keeps them coming back for more. There's so much to get involved in including quiz nights, events, and even our biannual Beer Festival held every May and August.
If you're new to hospitality, you won't be for long! Personality and genuine passion is what counts rather than previous experience as you work towards your Food and Beverage Team Member Level 2 qualification over the course of 12-18 months.
What does the role involve?
- Taking orders and serving our fantastic food and drinks
- Knowing the menu inside and out, able to make recommendations to guests to suit their needs and dietary requirements
- Being passionate about providing brilliant customer service
- Caring about the wider team, turning your hand to support wherever needed
- Supporting the team with events including set up and closing
What are the benefits?
- Up to 30% discount across high street retail stores as part of the apprenticeship
- Opportunity to learn directly from industry professionals to enhance your career
- Genuine opportunities for progression and creating a lasting career
- 24/7 access to health and wellbeing support from an external counsellor
What does the apprenticeship involve?
- A mixture of face to face and virtual catch ups every 4 - 6 weeks to discuss feedback and progress
- A mixture of on and off the job training, including workshops and webinars
- Reviews every 12-weeks with your Line Manager and apprenticeship coach
- Opportunity to gain real world experience and an education without the expectation to attend college
Where you'll work
7 Lichfield Rd
Stafford
ST17 4JX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LIFETIME TRAINING GROUP LIMITED
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
Training schedule
Food and Beverage Team Member Level 2.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Team working
About this employer
The Sun Inn, Stafford is firmly placed within the heart of the town's community! With 12 hand pulls, there is a great range of cask ales on the bar with rotating guest ales. The Sun Deck is a covered outside space to the rear of the pub with it's own bar open during the summer months. The Sun Deck bar offers a range of draught beers, canned and bottled beer, Gin and other spirits. The Sun holds a biannual Beer Festival which takes place in May and August. These events are great for beer lovers and live music lovers alike, after all these two things do go hand in hand. Keep an eye out on our Facebook site for the next beer festival. You don’t want to miss it! We are dedicated to creating an inclusive and welcoming environment for all visitors.
https://www.titanicbrewery.co.uk/pubs-and-bods/pubs/the-sun-inn (opens in new tab)
After this apprenticeship
Ongoing training and progression opportunities.
Ask a question
The contact for this apprenticeship is:
LIFETIME TRAINING GROUP LIMITED
The reference code for this apprenticeship is VAC1000339501.
Apply now
Closes in 11 days (Tuesday 9 September 2025)
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