Apprentice Administrator

Lancashire Community Finance

PRESTON (PR1 2UT)

Closes in 9 days (Sunday 7 September 2025 at 11:59pm)

Posted on 29 August 2025

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Summary

Are you ready to take your first step into a meaningful career? Join LCF as an Apprentice Administrator and gain hands-on experience while working towards a nationally recognised qualification – all in a friendly, supportive team that’s passionate about making a difference.

• Wage:

  £13,741 to £22,222.20, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, between 9am to 5pm.

  35 hours a week

• Start date:

  Monday 22 September 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• The first point of contact for client enquiries by phone, email, and in person
• Helping assess and triage new enquiries
• Providing admin support to our busy frontline team
• Following up with clients and collecting feedback
• Keeping our systems and records accurate and up-to-date
• Supporting with day-to-day finance and office tasks
• Learning how a social enterprise works behind the scenes

Where you'll work

4 FLEET STREET
PRESTON
PR1 2UT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GINGER NUT MEDIA LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C or above)
• Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working

About this employer

LCF is an award-winning not-for-profit organisation with a mission: a Lancashire where everyone is financially secure. We help people who often don’t get the support they need from mainstream services — people facing financial hardship, exclusion, or complex life challenges. With over two decades of experience, we bring together a range of services under one roof to tackle the causes of poverty and financial exclusion. We’re a small team with a big impact, and we’d love for you to be part of it.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role at LCF. From there, you could develop into specialist areas such as:

• Client Support/Advisor roles – working directly with clients to provide guidance and support
• Finance or Operations support – assisting with finance, office systems, and organisational processes
• Data and Impact roles – focusing on monitoring, reporting, and service improvement

You may also choose to undertake higher-level apprenticeships or professional qualifications to support your career development.

Ask a question

The contact for this apprenticeship is:

GINGER NUT MEDIA LIMITED

The reference code for this apprenticeship is VAC1000339453.

Apply now

Closes in 9 days (Sunday 7 September 2025 at 11:59pm)

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