IT Assistant Apprenticeship

PLYMOUTH ARGYLE FOOTBALL CLUB LIMITED

Plymouth (PL1 4NE)

Closes in 15 days (Thursday 11 September 2025 at 11:59pm)

Posted on 27 August 2025


Summary

We are looking for a proactive and enthusiastic IT Assistant to join Plymouth Argyle’s growing technology team. This is a fantastic opportunity to be part of a dynamic and evolving environment where football, community outreach, and digital innovation meet.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
IT solutions technician (level 3)
Hours
Monday - Friday. Working hours TBC

37 hours a week

Start date

Thursday 25 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide first-line IT support to staff across both Plymouth Argyle Football Club and the Argyle Community Trust
  • Support and maintain IT infrastructure such as Wi-Fi, CCTV, door access, AV, telephony, and POS systems
  • Assist with matchday and event support, particularly in areas such as broadcast, media Wi-Fi, and ticketing
  • Maintain IT asset registers and help with the deployment of hardware/software across the organisation
  • Support compliance and cybersecurity initiatives (e.g. Cyber Essentials certification)
  • Collaborate on improvement projects, upgrades, and site-specific technical rollouts
  • Coordinate with third-party suppliers for escalated support or service delivery
  • Assist with the documentation of club systems
  • Carry out tasks and responsibilities as directed by the IT Manager

Where you'll work

Madden Road
Plymouth
PL1 4NE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY COLLEGE PLYMOUTH

Training course

IT solutions technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Work at any stage of the solution lifecycle.
  • Interpret client requirements.
  • Prioritise tasks to work within agreed project plans.
  • Ensure resources are used efficiently and responsibly.
  • Design solutions to meet client and business requirements.
  • Identify technical solutions using creative and critical thinking.
  • Install hardware or software, either physically or virtually.
  • Search and use different types of data or information sources.
  • Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
  • Deploy and implement solutions, supporting change management practices.
  • Create and maintain documentation in accordance with best practice and organisational requirements.
  • Support multiple contemporary or legacy solutions to required levels of service.
  • Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
  • Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
  • Apply continuous professional development CPD to support their own learning, business needs and technical developments.
  • Work at any stage of the solution lifecycle.
  • Interpret client requirements.
  • Prioritise tasks to work within agreed project plans.
  • Ensure resources are used efficiently and responsibly.
  • Design solutions to meet client and business requirements.
  • Identify technical solutions using creative and critical thinking.
  • Install hardware or software, either physically or virtually.
  • Search and use different types of data or information sources.
  • Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
  • Deploy and implement solutions, supporting change management practices.
  • Create and maintain documentation in accordance with best practice and organisational requirements.
  • Support multiple contemporary or legacy solutions to required levels of service.
  • Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
  • Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
  • Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Training schedule

Business Administrator Level 3 Apprenticeship Standard:

  • Remote in the workplace
  • Workshops on site at City College Plymouth

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4/C or Above)
  • Mathematics (grade 4/C or Above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

We are proud to be the official charity for Plymouth Argyle Football Club. Argyle Community Trust uses the prestige of football and the reach of the club to inspire, engage and help people of all ages, achieve their full potential. Argyle Community Trust has a clear vision, along with our national partners, to be an active, inspirational and inclusive community hub for the South West region. We aim to have a positive impact on a range of groups within society and to provide the local community with the opportunity to explore their full potential, improve their life chances and aspirations through the power of football and Plymouth Argyle FC. We are hugely proud to say we have changed lives and inspired people over the past 20 years and envisage this to continue for many years to come. We offer a large range of activities and programmes from football to nationally recognised educational qualifications, from health to social action and disability. To ensure we remain focused and true to our aims we have a strategy showcasing what we do and how we we intend to continue and build upon our work.

After this apprenticeship

On successful completion of the apprenticeship, you will hold a full level 3 Business Administration standard qualification.

If you are successful within your role, you may have the chance to develop within the organisation.

Ask a question

The contact for this apprenticeship is:

CITY COLLEGE PLYMOUTH

The reference code for this apprenticeship is VAC1000338945.

Apply now

Closes in 15 days (Thursday 11 September 2025 at 11:59pm)

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