Logistics Planning Apprenticeship

INDEPENDENT LOGISTIC SOLUTIONS LIMITED

East Sussex (TN21 8QZ)

Closes in 9 days (Thursday 18 September 2025 at 11:59pm)

Posted on 9 September 2025


Summary

As a Logistics Planning Apprentice, you will gain hands-on experience in the coordination, optimisation, and monitoring of logistics operations. Working closely with experienced planners and transport professionals, you will develop the skills to support efficient movement of goods, improve service levels.

Wage

£23,000 a year

Check minimum wage rates (opens in new tab)

£10 PER HOUR

Training course
Traffic operator (level 2)
Hours
50 hours- shifts to be confirmed.

48 hours a week

Start date

Saturday 1 November 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answering of inbound calls and assisting with queries
  • Assist with the daily planning and scheduling of transport routes, shipments, and deliveries
  • Support the coordination of drivers deliveries and collections
  • Help monitor driver efficiency by following up with drivers
  • Communicate with suppliers, carriers, and internal teams to resolve operational queries pertaining to bulk deliveries
  • Gain an understanding of cross boarder regulatory requirements and customs procedures
  • Gain an understanding of regulatory requirements, health and safety standards, and compliance in logistics
  • Scanning of inbound and out bound freight and trunks
  • Gain an understanding of staff rota planning and vehicle scheduling and utilisation
  • Assist with daily transport scheduling, vehicle routing, and driver allocation
  • Track deliveries, monitor progress, and resolve any disruptions
  • Communicate with drivers, depots, and customers to ensure smooth operations

Where you'll work

Heathfield
East Sussex
TN21 8QZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NATIONAL LOGISTICS ACADEMY LTD

Training course

Traffic operator (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
  • Comply with health and safety when working.
  • Follow company policy, processes and standard operating procedures.
  • Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
  • Plan multiple drop routes and jobs.
  • Inputting customer jobs for collection and delivery.
  • Track job progress.
  • Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
  • Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
  • Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
  • Optimises routes, vehicle type and loading.
  • Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
  • Arrange the maintenance and inspection of the vehicle.
  • Use technology, and systems. General data protection regulation (GDPR). Cyber security.
  • Use the traffic management system or other relevant systems, to add, and update customer job requirements.
  • Conduct a briefing or debriefing session with colleagues.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Communicate with others verbally for example, internal and external customers, colleagues, and managers.
  • Manage customer queries and complaints.
  • Apply the company’s service standards for internal and external customer services.
  • Escalate issues, for example, driver infringements and non-operational procedures.
  • Apply team working and wellbeing principles.
  • Apply equity, diversity, and inclusion principles in the workplace.
  • Carry out and record learning and development activities.
  • Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
  • Comply with health and safety when working.
  • Follow company policy, processes and standard operating procedures.
  • Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
  • Plan multiple drop routes and jobs.
  • Inputting customer jobs for collection and delivery.
  • Track job progress.
  • Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
  • Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
  • Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
  • Optimises routes, vehicle type and loading.
  • Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
  • Arrange the maintenance and inspection of the vehicle.
  • Use technology, and systems. General data protection regulation (GDPR). Cyber security.
  • Use the traffic management system or other relevant systems, to add, and update customer job requirements.
  • Conduct a briefing or debriefing session with colleagues.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Communicate with others verbally for example, internal and external customers, colleagues, and managers.
  • Manage customer queries and complaints.
  • Apply the company’s service standards for internal and external customer services.
  • Escalate issues, for example, driver infringements and non-operational procedures.
  • Apply team working and wellbeing principles.
  • Apply equity, diversity, and inclusion principles in the workplace.
  • Carry out and record learning and development activities.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • IT Literate
  • English as first language
  • 1 years work experience

Other requirements

1 years work experience. Extended working hours dependent on operational requirements. 1 Saturday per month working.

About this employer

ILS provides multiple distribution services including Pallet Network Distribution, Full Loads and Groupage, all for competitive prices and a transparent, high-quality service. Being part of the EFS Global group also allows our customers to have a vast range of services in all areas of the UK.

http://www.ilslimited.co.uk (opens in new tab)

After this apprenticeship

  • Logistics Planner
  • Transport Coordinator
  • Supply Chain Analyst
  • Warehouse Operations Planner

Ask a question

The contact for this apprenticeship is:

THE NATIONAL LOGISTICS ACADEMY LTD

The reference code for this apprenticeship is VAC1000338929.

Apply now

Closes in 9 days (Thursday 18 September 2025 at 11:59pm)

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