Business Administrator Apprenticeship

EAST BEDLINGTON PARISH COUNCIL

Bedlington (NE22 7JN)

Closes in 28 days (Monday 29 September 2025 at 11:59pm)

Posted on 1 September 2025


Summary

As a Business Administration Apprentice within a Parish Council, you will support the day-today operations of local government services and community engagement. This role offers a unique opportunity to gain experience in public administration, democratic processes, and community service while working towards a nationally recognised Level 3.

Training course
Business administrator (level 3)
Hours
Shifts to be confirmed, including occasional evening meetings

30 hours a week

Start date

Monday 6 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist in preparing agendas, minutes, and documentation for council meetings and committees
  • Support the management of correspondence, including emails, letters, and public enquiries
  • Maintain accurate records, registers, and filing systems in line with statutory requirements
  • Help update the council website and social media channels with news, events, and notices
  • Support financial administration tasks such as invoice processing and budget tracking
  • Assist with organising community events, consultations, and public notices
  • Liaise with councillors, residents, contractors, and external bodies professionally
  • Ensure compliance with data protection, transparency, and local government regulations
  • Contribute to the development of local projects and initiatives that benefit the community
  • Receive mentoring and supervision from the Parish Clerk and experienced staff
  • Attend relevant training sessions, webinars, and council briefings
  • Build a portfolio of evidence demonstrating your competencies and contributions
  • Work towards Introduction to Local Council Administration Certificate, Financial Introduction to Local Council Administration
  • Gain insight into local government operations, governance, and civic responsibility

Where you'll work

16 Station Street
Bedlington
NE22 7JN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY OF SUNDERLAND COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Work towards the Level 3 Business Administrator Apprenticeship Standard
  • All training to be delivered on site

Requirements

Essential qualifications

GCSE or equivalent in:

  • English (grade 4-9)
  • Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Attention to Detail
  • Communication Skills
  • Customer Service Skills
  • IT Skills
  • Organisation skills
  • Team Work

About this employer

East Bedlington Parish Council consists of the electoral wards of Sleekburn and East Bedlington. We serve the communities of Bedlington Station, East Sleekburn East, East Sleekburn Village, Cambois and North Blyth.

After this apprenticeship

  • Upon successful completion of the apprenticeship, you may be considered for a permanent role within the Parish Council as Assistant Parish Clerk

Ask a question

The contact for this apprenticeship is:

CITY OF SUNDERLAND COLLEGE

The reference code for this apprenticeship is VAC1000338924.

Apply now

Closes in 28 days (Monday 29 September 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.