Office Administration Apprentice

COOLAIR LOGAN

LINCOLN (LN2 4JB)

Closes in 31 days (Friday 26 September 2025 at 11:59pm)

Posted on 26 August 2025

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Summary

Working as an Administration Apprentice at Coolair Logan, a fast-paced sheet metal fabricator, you will be supported by an experienced and friendly team. You’ll gain key transferable administrative skills with the aim of becoming confident, independent, and proactive in all aspects of Office Administration.

Wage

£14,526.20 to £23,492.04, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am - 5.00pm, with one hour for lunch (7hrs/day). One day would be for off-site training – 6 hours plus 1hr lunch (7hrs).

37 hours a week

Start date

Monday 5 January 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is an extremely varied role, where there will be basic administrative duties – but also the opportunity to learn transferable skills, like supply chain management, which are applicable to a huge number of industries.

Duties will include, but will not be limited to:

  • Processing customer orders, producing quotations and handling general order enquiries
  • Placing purchase orders, chasing orders and assisting in managing supply chains
  • Call handling and client enquiries
  • General office administration support
  • Production of email, social media and communications throughout company structure
  • Support to compile reports and production data
  • Meeting admin support
  • Filing electronically and paper formats
  • Use of word, excel and other company database packages – full training will be provided for this. Full training and support will be provided

Where you'll work

DEACON ROAD
LINCOLN
LN2 4JB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LINCOLN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • The Apprentice will work towards their Apprenticeship Standard in Level 3 Business Admin.
  • The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
  • This is a monthly Release programme, which means you will attend Lincoln College once a month, term-time only. This will fall within your contracted working hours.

More training information

Course outline:
https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0

Requirements

Essential qualifications

GCSE in:

Maths and English (grade A*/9 – C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

About this employer

Coolair Logan has two very different, yet complementary, areas of the business. We provide specialist engineering and metal fabrication solutions which in turn allows us to offer rapid prototyping and in-house manufacturing of Land Rover, commercial vehicle and rail industry heating, ventilation and air conditioning (HVAC) systems. To support these primary aims we need a skilled and efficient administrative team to ensure the business runs smoothly, and our customer service is exemplary.

https://www.coolairlogan.co.uk/ (opens in new tab)

After this apprenticeship

Office Management and Administration, Buying and Supply Chain Management, Production Controller/Planning (from experience with MRP systems).

Ask a question

The contact for this apprenticeship is:

LINCOLN COLLEGE

Kateryna Shevchenko

apprenticeships@lincolncollege.ac.uk

The reference code for this apprenticeship is VAC1000338793.

Apply now

Closes in 31 days (Friday 26 September 2025 at 11:59pm)

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