Business Administration Apprentice

DODD GROUP (MIDLANDS) LIMITED

Sutton-In-Ashfield (NG17 2JN)

Closes in 11 days (Saturday 6 September 2025 at 11:59pm)

Posted on 26 August 2025

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Summary

We are now looking for an Administration Apprentice to join our busy Mansfield Office. This is an entry-level role with a clear and defined career path in place for the successful applicant, which would suit a school-leaver or someone looking to change career, with excellent IT skills, who is looking for their 1st opportunity with a company that will support and train them.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

£7.55 per hour 21 days of annual leave plus bank holidays. Excellent progression opportunities

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9am - 5.30pm.

40 hours a week

Start date

Monday 8 September 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will be trained initially in all aspects of general office administration and our bespoke systems and gain experience of the demands of this role. This 12-month programme will develop you into a capable team member, with real skills and responsibilities to drive the rest of your career, with a full training programme, guidance and support in place.

This role offers the ideal candidate the opportunity to become a Level 3 Business Administrator.

Throughout the course you’ll learn and use skills that will support you in a wide range of business and administration tasks. As you progress, you’ll take on more responsibility, and by the time you’ve completed your apprenticeship you’ll be a trusted professional, ready to contribute to live services and progress your career. 

If you like being well-organised, processing information, can work in a team as well as being self-motivated, and you have great communications skills, this Apprenticeship is for you.

Your role will cover the general principles of business.

Taking calls for general repairs and maintenance to be carried out and raising job with engineers.

Excellent attention to detail and organisation is required.

Liaising professionally with clients and engineers verbally and digitally.

Producing documentation. 

Telephoning clients and engineers.

Good IT skills are required and requests will be processed though CRM systems. Training will be provided.

Where you'll work

Unit 2, Fulwood 28
Common Road, Huthwaite
Sutton-In-Ashfield
NG17 2JN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STAFF SELECT LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administrator Apprenticeship standard, which includes:

  • Functional Skills qualifications in Maths/English (If required)
  • Full training provided at employer site
  • End-Point Assessment (EPA)
  • Regular Assessor visits, observations, and reviews
  • Witness testimonies from employer
  • Exams/Assessments/Workshops

More training information

No college day release required- Inhouse training given.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Patience

About this employer

Dodd Group was formed in 1947 in Shropshire and has remained a privately owned family business. With an unrivalled reputation within the building services sector we offer a comprehensive electrical and mechanical design, installation and maintenance service across many sectors.

https://www.doddgroup.com/ (opens in new tab)

Company benefits

Discounted gym membership after the qualifying period. Life Insurance. Excellent progression opportunities.

After this apprenticeship

Possible employment with the company.

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

Carolyn Marson

carolyn.marson@novatraining.co.uk

07534486764

The reference code for this apprenticeship is VAC1000338604.

Apply now

Closes in 11 days (Saturday 6 September 2025 at 11:59pm)

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