Digital Device Repair Technician Apprentice

Sitech

Cannock (WS11 9UU)

Closes in 30 days (Friday 3 October 2025 at 11:59pm)

Posted on 3 September 2025

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Summary

To repair, maintain and calibrate various Trimble Products within the Construction Industry, in a workshop-based role at our Sitech UK office in Norton Canes. Diagnose/fault find electric components following Trimble recommended guidelines and procedures. Performing quality product repairs through the workshop.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Digital device repair technician (level 3)
Hours
Shifts to be confirmed.

40 hours a week

Start date

Saturday 1 November 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Repairs - Diagnose/fault find electric components following Trimble recommended guidelines and procedures
  • Performing quality product repairs through the workshop, Including accurately recording job and asset details, processing through the system and communicating with Workshop Manager
  • New Equipment Preparation - Prepare new sales and hire equipment (Site Positioning Systems and Machine Guidance) and all Trimble SPS and Machine Guidance equipment to a high standard and in a timely manner
  • Rental Equipment Returns and Preparation - To ensure products received back from the field are checked, tested and returned to the fleet within 5 days. Ensuring fleet availability and invoicing of customers where damage or incident has incurred
  • Service Spares Inventory - Maintain and record accurate information of parts used for the preparations of products and repairs. Maintain records of items used within the billing sheets
  • Systems - Ensure all SITECH/Trimble Systems and records are maintained, and processes adhered to, ensuring start to end traceability of works are logged and can be invoiced correctly with customer satisfaction of works of maximum importance
  • Training - Product knowledge development through in House Trimble Training

Where you'll work

Unit 17
Morgans Business Park, Bettys Lane, Norton Canes
Cannock
WS11 9UU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEWCASTLE AND STAFFORD COLLEGES GROUP

Training course

Digital device repair technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use communication methods such as written, verbal or electronic, using industry terminology.
  • Extract key information to undertake repair process.
  • Follow all guidelines in line with relevant data protection legislation, ensuring all safety precautions are taken with consumer data.
  • Manage customer expectations.
  • Comply with health and safety and environmental legislation, policies and procedures.
  • Comply with procedures for usage of equipment in accordance with usage guidelines.
  • Assess and interpret risk to inform safe working practices.
  • Analyse, evaluate and advise the client about options for keeping technology alive for longer.
  • Apply environmental and sustainability procedures in compliance with regulations and standards for example, segregate resources for reuse, recycling and disposal.
  • Research industry updates, select and implement for the device and provide updates to stakeholders affected by the change.
  • Install relevant software or firmware.
  • Use continuous improvement principles and techniques, to make recommendations and share good practice.
  • Comply with processes in place to reduce Electro-Static Discharge ESD.
  • Maintain own workstation.
  • Use diagnostic tools to interpret faults, including no fault devices.
  • Record required information with accuracy.
  • Interpret manufacturers official repair guidance to decide on the most effective or practical fix for specific devices and shares with stakeholders.
  • Identify physical indicators of fault causes.
  • Replace a main PCB Printed Circuit Board.
  • Plan and prioritise own workload using time management techniques.
  • Comply with repair and refurbishment quality assurance standards.
  • Repair a digital device by applying repair practices and techniques.
  • Replace common user-repairable components in devices.
  • Use communication methods such as written, verbal or electronic, using industry terminology.
  • Extract key information to undertake repair process.
  • Follow all guidelines in line with relevant data protection legislation, ensuring all safety precautions are taken with consumer data.
  • Manage customer expectations.
  • Comply with health and safety and environmental legislation, policies and procedures.
  • Comply with procedures for usage of equipment in accordance with usage guidelines.
  • Assess and interpret risk to inform safe working practices.
  • Analyse, evaluate and advise the client about options for keeping technology alive for longer.
  • Apply environmental and sustainability procedures in compliance with regulations and standards for example, segregate resources for reuse, recycling and disposal.
  • Research industry updates, select and implement for the device and provide updates to stakeholders affected by the change.
  • Install relevant software or firmware.
  • Use continuous improvement principles and techniques, to make recommendations and share good practice.
  • Comply with processes in place to reduce Electro-Static Discharge ESD.
  • Maintain own workstation.
  • Use diagnostic tools to interpret faults, including no fault devices.
  • Record required information with accuracy.
  • Interpret manufacturers official repair guidance to decide on the most effective or practical fix for specific devices and shares with stakeholders.
  • Identify physical indicators of fault causes.
  • Replace a main PCB Printed Circuit Board.
  • Plan and prioritise own workload using time management techniques.
  • Comply with repair and refurbishment quality assurance standards.
  • Repair a digital device by applying repair practices and techniques.
  • Replace common user-repairable components in devices.

Training schedule

  • Digital Device Repair level 3 Apprenticeship - https://www.instituteforapprenticeships.org/apprenticeship-standards/digital-device-repair-technician-v1-0
  • 20% off-the-job training

 

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • IT skills
  • Attention to detail
  • Organisation skills

About this employer

We are a leading distributor of technology products and specialist services. We have the expertise to support our partners, and a portfolio that gives access to market leading brands.

http://www.sitechukandireland.com (opens in new tab)

After this apprenticeship

  • Could lead to a permanent position in the company

Ask a question

The contact for this apprenticeship is:

NEWCASTLE AND STAFFORD COLLEGES GROUP

NSCG Newcastle and Stafford College Group

apprenticeships@nscg.ac.uk

01782254287

The reference code for this apprenticeship is VAC1000338558.

Apply now

Closes in 30 days (Friday 3 October 2025 at 11:59pm)

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