Level 3 Business Administrator Apprentice
V I P COMMUNICATIONS (HULL) LTD
HESSLE (HU13 9PD)
Closes in 17 days (Monday 8 September 2025 at 11:59pm)
Posted on 22 August 2025
Contents
Summary
VIP Communications is looking for a motivated and organised apprentice to join their team as a Level 3 Business Administrator. This is an excellent opportunity to gain experience in office administration, customer service, and business support while building a long-term career in a professional and supportive environment.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Working week between 8am-5pm, Monday-Friday.
30 hours a week
- Start date
-
Monday 22 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide general administrative support to the office team
Answer calls and respond to customer enquiries in a professional manner - Manage and update records, files, and databases
- Support the processing of customer orders and documentation
- Assist with scheduling meetings and maintaining diaries
- Handle incoming and outgoing correspondence, including emails and post
- Work with colleagues to ensure smooth daily operations across the business
Where you'll work
KENNETTS BUILDING
OWEN AVENUE
PRIORY PARK
HESSLE
HU13 9PD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HULL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will complete the Level 3 Business Administrator apprenticeship while working at VIP Communications. Training will be delivered in partnership with Hull College, a highly regarded provider of apprenticeships. You will learn practical business skills including communication, organisation, IT systems, problem-solving and project support, supported by expert tutors.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Initiative
Other requirements
No previous experience is required. We are looking for someone who is organised, reliable and keen to learn. You should have good communication skills, enjoy working in a team, and be ready to develop your career in administration.
About this employer
VIP Communications are a group of business communication solution specialists, offering exclusive services and products to our clients. We specialize in services and solutions such as Business Mobiles and VoIP with a primary focus on procurement, to deliver the best outcome for your business.
After this apprenticeship
On successful completion of the apprenticeship, you may be offered a permanent role with VIP Communications.
Ask a question
The contact for this apprenticeship is:
HULL COLLEGE
The reference code for this apprenticeship is VAC1000338500.
Apply now
Closes in 17 days (Monday 8 September 2025 at 11:59pm)
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