Business Administration Apprentice

STOURBRIDGE AUTOMOTIVE LIMITED

STOURBRIDGE (DY9 7ND)

Closes in 17 days (Monday 8 September 2025 at 11:59pm)

Posted on 21 August 2025

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Summary

The successful candidate will work alongside the office team and the Directors to assist with all level’s of daily administration work, passing through a busy business.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, shifts to be confirmed.

40 hours a week

Start date

Monday 15 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

At Stourbridge Automotive you would have the opportunity to work within a young enthusiastic team together with experienced senior staff to inspire your learning and keep the daily business organised.

An eye for detail, organisational skills and ability to communicate will be what is required to fulfil this opportunity.

Duties will include:

  • You will learn all aspects of administration, from daily tasks to assisting with director’s work
  • Work on maintaining the businesses policies and procedures
  • You will progress to developing new systems and structures for your own work in an organised manner
  • Work with other staff to assist the progression of new and existing work, for the progression of the business

Where you'll work

UNIT 6
GAINSBOROUGH TRAD ESTATE
RUFFORD ROAD
STOURBRIDGE
DY9 7ND

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NCG

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard:

You will be required to attend Kidderminster College one day a week for your college classes in order to meet off the job training requirements

Requirements

Essential qualifications

GCSE in:

Maths & English (grade Grade 4/C or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Problem solving skills
  • Administrative skills
  • Team working
  • Good work ethic
  • Willingness to learn

About this employer

Stourbridge Automotive Ltd is a well-respected garage business, established in 2010. They are an Independent Service, Repairs and MOT Centre for Audi, BMW, Mercedes, and the JLR group, based only 2 minutes’ drive from Stourbridge Junction.

http://www.stourbridgeautomotive.co.uk (opens in new tab)

Company benefits

Training opportunities and career progression. Staff discounts and incentive schemes. Uniform provided after 3 months.

After this apprenticeship

  • To work towards supporting an office team, business manager position, PA to Directors

Ask a question

The contact for this apprenticeship is:

NCG

Stacy Murray

smurray@kidderminster.ac.uk

01562 826515

The reference code for this apprenticeship is VAC1000338431.

Apply now

Closes in 17 days (Monday 8 September 2025 at 11:59pm)

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