Leonardo Hotels - Learning & Development Apprentice

LEONARDO HOTEL MANAGEMENT (UK) LIMITED

Nottingham (NG2 3BJ)

Closes in 15 days (Friday 5 September 2025)

Posted on 21 August 2025

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Summary

As an L&D Apprentice you will be working within the close knit L&D team that works as part of the Group HR function. You will lead the administration and marketing that keeps the function running so that we are able to provide industry recognised excellent L&D learning experiences. This role will include some travel through our UK and Irish hotels.

• Wage:

  Competitive

  Competitive wage offered

  Check minimum wage rates (opens in new tab)

  The rate of pay is higher than the national living wage.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, typically 9.00am - 5.00pm but will include travel and overnight stays.

  40 hours a week

• Start date:

  Monday 6 October 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Collate and analyse data to help with reporting on the function to key stakeholders
• Maintain and update training attendance and feedback
• Enrol learners for online programmes
• Monitor progress of development programmes
• Coordinate the training delivery across the company
• Update the online learning management system
• Promote the L&D offering
• Help to improve departmental processes to make them more efficient
• Staying competent and future focused in the systems we use and L&D practise
• Use technology to help deliver and record learning information
• Self motivate and identify areas for personal development
• Progressing and developing skills as the role expands
• Developing excellent time management and organisational skills

Where you'll work

Leonardo Hotel Nottingham
Waterfront Plaza
Station Street
Nottingham
NG2 3BJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CORNDEL LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• The Corndel Business Associate Diploma is accredited by the CMI and all learners will be awarded a Level 3 Business Administration Associate Diploma upon completion of the course
• The Diploma lasts at least 13 months, during which participants will develop new skills and put them into practice in their day-to-day work. The programme builds learning communities, emphasising small-group work designed to create a dynamic, engaging and social learning environment
• The training will take place remotely within work time with our learning partner Corndel

Requirements

Desirable qualifications

GCSE in:

• English (grade 4-9)
• IT (grade 4-9)
• Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Logical
• Team working

Other requirements

The position will include travel and overnight stays.

About this employer

For the very best in comfort, style and first-rate facilities, Leonardo Hotels UK and Ireland is the perfect choice. Located in the most vibrant towns and cities across the UK and Ireland, our hotels are each hand-picked for their prime position close to the country's top attractions, amenities and transport hubs.

https://www.leonardohotels.co.uk/ (opens in new tab)

Company benefits

- Special rates on Leonardo Hotels, UK and Europe - Company-wide recognition scheme - Free hot meals whilst on duty - Talent referral scheme - Regular celebrations - Company Pension Scheme, Life Assurance and Wellbeing Support

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• To remain in role as a L&D administrator post apprenticeship

Ask a question

The contact for this apprenticeship is:

LEONARDO HOTEL MANAGEMENT (UK) LIMITED

Anne Harvey

anne_harvey@leonardohotels.com

The reference code for this apprenticeship is VAC1000338405.

Apply now

Closes in 15 days (Friday 5 September 2025)

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