Events and Training Administrator Apprentice

SHEFFIELD CHAMBER OF COMMERCE AND INDUSTRY

Sheffield (S1 3FZ)

Closes in 14 days (Friday 5 September 2025 at 11:59pm)

Posted on 22 August 2025

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Summary

As an Events & Training Administrator you’ll support both the Events and Training teams with day to day coordination and admin. You’ll help the Events team with attendee lists, inbox management, and support on the day to ensure smooth delivery. Separately, you’ll assist the Training team by processing course bookings and keeping records up to date.

Wage

£14,722.50 to £23,809.50, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
This role will involve a flexible working policy working in the office Monday to Friday.

37 hours 30 minutes a week

Start date

Monday 15 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Maintain events calendar with event attendees.
  • Manage events inbox and incoming bookings.
  • Track numbers for event attendees and update the SCCI team weekly.
  • Support with tracking event RSVPs and guest list management.
  • Order and organise event materials, badges, signage, banners, and handouts pre- and post-event, keeping track of stock and replenishing when needed.
  • Provide on-the-day event support, including setup, meet and greet, and troubleshooting.
  • Update CRM with attendees, cancellations, and no-shows after each event.
  • Manage event feedback by creating forms and tracking responses.
  • Support with pre- and post-event communications where necessary.
  • Maintain accurate records on members and activities through the company CRM system.
  • Attend SCCI events, acting as a brand ambassador to promote SCCI membership and services.
  • Support the Chamber Council by taking notes, preparing and circulating meeting papers, and providing general assistance.
  • Carry out any other duties required to support the training function or wider organisation. 
  • Support the Workforce Development Manager in keeping the training programme up to date and relevant to member needs, helping to track bookings, attendance, and feedback using shared spreadsheets.
  • Organise bookings for training courses based on orders received online and via the Membership Team.
  • Liaise with external training providers to confirm course details and follow up with any necessary information.
  • Help prepare for training delivery, including arranging refreshments, setting up rooms, printing materials, and preparing attendance lists and certificates.
  • Keep the website updated with upcoming training courses to help promote and fill sessions.
  • Update relevant training information and contact details in the CRM system.
  • Tracking and monitoring dates for refresher training.
  • Carry out any other duties required to support the training function and or wider organisation.

Where you'll work

8th Floor Westfield House
Charter Row
Sheffield
S1 3FZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SHEFFIELD COLLEGE, THE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

As part of your Business Administrator level 3 apprenticeship, you will be required to attend Sheffield College once per month. 

Requirements

Essential qualifications

GCSE in:

  • English (grade A*-C or 9-4)
  • Maths (grade A*-C or 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

For over 160 years, Sheffield Chamber of Commerce & Industry has supported, connected, and represented businesses across our ambitious and diverse city. Our mission is to make Sheffield the best place in the UK to start, grow, and succeed in business.

After this apprenticeship

Possibility of full time permanent employment upon successful completion of apprenticeship. 

Ask a question

The contact for this apprenticeship is:

SHEFFIELD COLLEGE, THE

Alice Mee

alice.mee@sheffcol.ac.uk

The reference code for this apprenticeship is VAC1000338401.

Apply now

Closes in 14 days (Friday 5 September 2025 at 11:59pm)

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