Apprentice Conference and Events Coordinator

GLOUCESTER RUGBY LIMITED

Gloucestershire (GL1 3AX)

Closes in 18 days (Monday 8 September 2025 at 11:59pm)

Posted on 21 August 2025


Summary

This role is responsible for the delivery of conferences, events and set up of matchdays, providing excellent customer service across the venue operation.

Training course
Hospitality supervisor (level 3)
Hours
5 out of 7 days - flexible hours to fit the business.

37 hours 30 minutes a week

Start date

Monday 6 October 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your duties will include:

  • To meet and greet conference organisers and delegates
  • To assist with conference organisers and set up of AV requirements
  • To be a leader in quality control, undertaking quality checks and ensuring all venue sales operating areas are always clean, tidy and compliant with health and safety regulations
  • To ensure that all areas of venue sales operations are set up and ready for client’s usage
  • To manage and carry out all non-sales activities required
  • Be a leader that works towards Kingsholm Stadium being known as a hospitable destination of choice
  • Setup and delivery of events
  • Participating with your line manager in developing plans for increasing and enhancing the commercial service, including developing and improving the physical environment and premises
  • Undertaking other duties as appropriate and in agreement with the Board of Directors
  • To work in line with the values of Gloucester Rugby
  • Contributing to continuous improvement of every area of Gloucester Rugby’s operations
  • Working with senior events coordinators to ensure all events are covered throughout the week including set up, event support and clear up
  • Working as supervisor on matchdays (TOIL) leading the casual Front of House Team
  • Undertaking administrative duties where required including contacting clients to discuss final details
  • Learning the sales booking platform and where to find information as required

Health and Safety at Work To comply with the requirements of the Health and Safety at Work Act 1974 and associated legislation, you must adhere to the company’s safety rules and procedures and take all reasonable care to protect the safety of yourself and others.

This job description is intended only as a guide to the main responsibilities and is in no way intended to restrict any individual in the performance of other duties as required by the Company.

Where you'll work

Gloucester Rugby Club
Kingsholm
Gloucester
Gloucestershire
GL1 3AX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GLOUCESTERSHIRE COLLEGE

Training course

Hospitality supervisor (level 3)

Understanding apprenticeship levels (opens in new tab)

Training schedule

  • Hospitality Supervisor Apprenticeship Standard Level 3
  • Workplace delivery and a structured scheme of work

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Team working

Other requirements

Food Hygiene Certificate at Level 1 is desirable but not required.

About this employer

Gloucester Rugby Club is a historic and community-rooted institution that excels both on and off the field. Steeped in tradition, yet forward-looking in its gameplay and engagement, the club’s legacy spans competitive success, cultural preservation, and civic involvement. Gloucester continues to embody the spirit of rugby—passionate, inclusive, and evolving

https://www.gloucesterrugby.co.uk/ (opens in new tab)

After this apprenticeship

  • Potential position upon completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

GLOUCESTERSHIRE COLLEGE

GC Employer Training and Apprenticeships

Apprenticeshipvacancies@gloscol.ac.uk

0345 155 2020

The reference code for this apprenticeship is VAC1000338376.

Apply now

Closes in 18 days (Monday 8 September 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.