Business Administration Apprenticeship - Wakefield

DUTTON CONSTRUCTION LTD

Wakefield (WF1 2ED)

Closes on Thursday 25 September 2025

Posted on 21 August 2025


Summary

Dutton FM are looking for a new Administration Apprentice! You will be studying toward your Level 3 Apprenticeship in Business Administration.

Training course
Business administrator (level 3)
Hours
Monday & Tuesday 8:30AM-5:30PM Wednesday & Thursday 8:30AM-5PM Friday 8:30AM-4:30PM

40 hours a week

Start date

Tuesday 30 September 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Working in a Facilities management environment as a career choice offers many opportunities and an interesting and diverse working life where no two days are ever the same. It is challenging, interesting and has a vital importance to the functionality of many businesses

This is an exciting opportunity to work for The Dutton Group, specifically Dutton FM undertaking varied duties. You will be working with a small hardworking and friendly team.


The role will include various administration duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas:


• General administrative duties including typing correspondence by e-mail and letter
• To undertake filing, faxing, record keeping, photocopying and distribution of relevant documents.
• Support to members of the Management Team
• Using Microsoft Packages, in particular Word, Excel and PowerPoint
• To deal courteously and efficiently with all visitors.
• Answering the telephone in a professional manner and dealing with enquiries
• Responsible for co-ordinating the post
• Providing refreshments for visitors when required
• Inputting data onto internal systems with a high level of accuracy
• Dealing with stationary/stock levels and reordering as and when appropriate
• Assisting all members of the team as and when required
• Dealing with requests for information
• Ensuring that the Policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.

Where you'll work

6 Wood Street
Wakefield
WF1 2ED

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PARAGON EDUCATION & SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.

On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship L3 Qualification.

Requirements

Desirable qualifications

Other in:

  • Maths GCSE (grade Pass)
  • English GCSE (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Attention to detail
  • Organisation skills
  • Communication skills
  • IT skills
  • Customer care skills
  • Administrative skills
  • Team working

Other requirements

The closing date is guidance, if a successful candidate is found before the advertised dates, the advert will close early.

About this employer

Dutton FM provides versatile and quality facilities management services which enhances our client's operational delivery and provides value for money. The FM services we offer are extensive; electrical, plumbing & heating, cleaning, roofing, decorating, construction and refurbishment. At Dutton FM we aim to provide a tailored, bespoke facilities management service, which is specifically suited to the needs of our individual clients. We build close relationships with all of our clients, developing an intense knowledge of their business which allows us to provide the exact facilities management solution they require. We are committed to sustainability and believe that all aspects of facilities management have the scope for sustainability practices.

After this apprenticeship

There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship. There will be opportunity to study further and this will be expected of successful candidates. There will be chance to study a broad range of further qualification to degree level and beyond in areas such as management, surveying, marketing.

Ask a question

The contact for this apprenticeship is:

PARAGON EDUCATION & SKILLS LIMITED

The reference code for this apprenticeship is VAC1000338368.

Apply now

Closes on Thursday 25 September 2025

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