Apprentice Fair Trading Officer

Derby City Council

Derbyshire (DE1 2FS)

Closes in 15 days (Friday 5 September 2025 at 11:59pm)

Posted on 21 August 2025

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Summary

Level 6 Apprenticeship including Chartered Trading Standards Practitioner status from the Chartered Trading Standards Institute. The main area of work for this role will be the enforcement of legislation governing vapes and tobacco, including the supply of illegal/illicit products and tackling age-restricted sales to children.

Wage

£27,694 a year

Check minimum wage rates (opens in new tab)

Training course
Trading standards professional (level 6)
Hours
Monday - Friday between 8.30am to 5.00pm.

37 hours a week

Start date

Monday 20 October 2025

Duration

2 years 5 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Inpsect a wide variety of trading premises to ensure compliance with relevant trading standards legislation.
  • Enforce all relevant statutory provisions where the Council is the enforcing authority.
  • Investigate complaints and other service requests that are received by the Trading Standards team.
  • Advise and assist consumers and traders on a wide variety of legislation, including providing guidance and sign-posting as appropriate.
  • Participate in projects and initiatives as allocated.
  • Participate in sampling programmes as directed. Handle allocated sampling monies in line with Council policies.
  • Participate in partnership working within the Council and with external organisations and groups where necessary.
  • Actively promote the service through assisting in the preparation of information/materials and attendance at promotional events.
  • Produce relevant correspondence. Preparing legal notices and other documents and required. Checking compliance with relevant requirements, preparing prosecution files.
  • Acting as a witness in court proceedings.
  • Deal with incoming calls, post and electronic communications to ensure that information is correctly recorded and disseminated in the correct manner to both internal and external agencies.
  • Participate in the use of systems to ensure that high quality data is maintained by the Council and that confidentiality and the Data Protection standards are complied with.
  • Contribute to the formulation and implementation of the relevant objectives of the Departmental Business Plans.
  • Undertake any training relevant to the post to maintain and/or develop competency.
  • Implement and maintain Council and Departmental policies and instructions as appropriate, including financial, health and safety, equal opportunities and customer service standards.
  • Contribute and work towards the overall policy objectives of the Council.
  • Carry out any other duties commensurate with the grade and level of responsibility of the post.

Where you'll work

The Council House
Corporation Street
Derby
Derbyshire
DE1 2FS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CSA (SERVICES) LTD

Training course

Trading standards professional (level 6)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Lead and manage investigations and interventions.
  • Apply investigative techniques and evidence gathering to produce reports with recommendations.
  • Analyse, interpret, challenge, and evaluate data and intelligence.
  • Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
  • Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
  • Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
  • Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
  • Gather evidence for use for potential legal proceedings and acting as a witness when required.
  • Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
  • Promote the improvement of compliance standards in consumer protection.
  • Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
  • Promote environmental sustainability and support change to improve the environment.
  • Lead and manage operational projects to achieve time dependent outcomes.
  • Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
  • Collaborate with stakeholders to achieve agreed collective outcomes.
  • Identify and apply industry developments to achieve continual service improvement.
  • Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
  • Build constructive working relationships across teams.
  • Identify the training and development requirements of the team and stakeholders.
  • Set strategic direction through the implementation of plans.
  • Lead and respond to risks using risk management techniques.
  • Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
  • Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.
  • Lead and manage investigations and interventions.
  • Apply investigative techniques and evidence gathering to produce reports with recommendations.
  • Analyse, interpret, challenge, and evaluate data and intelligence.
  • Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
  • Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
  • Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
  • Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
  • Gather evidence for use for potential legal proceedings and acting as a witness when required.
  • Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
  • Promote the improvement of compliance standards in consumer protection.
  • Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
  • Promote environmental sustainability and support change to improve the environment.
  • Lead and manage operational projects to achieve time dependent outcomes.
  • Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
  • Collaborate with stakeholders to achieve agreed collective outcomes.
  • Identify and apply industry developments to achieve continual service improvement.
  • Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
  • Build constructive working relationships across teams.
  • Identify the training and development requirements of the team and stakeholders.
  • Set strategic direction through the implementation of plans.
  • Lead and respond to risks using risk management techniques.
  • Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
  • Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.

Training schedule

Apprenticeship programme duration is 29 months and all workshops are delivered online.

Requirements

Essential qualifications

GCSE in:

  • English (grade A-C)
  • Mathematics (grade A-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience
  • Current Full Driving License
  • Working Hours Flexibility
  • Ability to Travel Across Derby
  • Equalities Policies Acceptance
  • Self-Motivated
  • Confident and Professional

About this employer

Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Derby is a city with ambition and drive, with a proud history of innovation. We have a strong economy, a diverse population and a great central location.

https://www.derby.gov.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Potential for full-time employment based on successful completion of the apprenticeship. 

Recognition of Chartered Trading Standards Officer status from Chartered Trading Standards Institute on successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

CSA (SERVICES) LTD

The reference code for this apprenticeship is VAC1000338335.

Apply now

Closes in 15 days (Friday 5 September 2025 at 11:59pm)

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