Business Administrator Apprenticeship
The Crystal Studio
Halifax (HX3 6SN)
Closes in 20 days (Wednesday 10 September 2025 at 11:59pm)
Posted on 21 August 2025
Contents
Summary
Do you love crystals, holistic living, and helping others find the perfect energy tools? We’re looking for a friendly, reliable, and motivated team member to join our crystal shop team as a business administrator. You will learn from experienced staff, who will encourage you to develop and grow, whilst working towards a Level 3 Qualification.
- Wage
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£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
We operate Monday through to Sunday - we are happy to discuss the hours at interview
35 hours a week
- Start date
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Monday 22 September 2025
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
For this role, you need to be a team player and able to work in a customer facing role. Our customers are our priority, excellent customer service is a must!
You will be dealing with the day-to-day administration tasks and working with customers in store and on-line.
You will get the opportunity to learn and develop your business and customer service skills under the guidance of the small team who have a lot of experience and knowledge to share. As you progress, you will be given more responsibility and you will have the opportunity to work towards a full-time position at the end of your apprenticeship.
After training, the role will include:
- Managing and posting on social media
- Talking with customers in-store and online
- Responding to WhatsApp & social media messages
- Unpacking deliveries and pricing stock
- Keeping shelves full and beautifully displayed
- Packing customer orders with care
- Inputting data on the computer
- Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation that are relevant to your post, to meet the overall business objectives.
Where you'll work
Holmfield Mill
Holdsworth Road
Halifax
HX3 6SN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
C.M.S. VOCATIONAL TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
- Level 3 Business Administrator apprenticeship standard
- Level 2 Functional Skills maths and English if required
- You will also develop the skills, knowledge and behaviours required to work within an office environment
- This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
- You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
- Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
- All evidence will be logged to your electronic portfolio
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
- Creative
- Initiative
Other requirements
All training will be completed within the workplace. This post may close early if sufficient applications are received so please apply early to avoid disappointment. Excellent transport links, a short journey from Skipton bus station.
About this employer
Nestled within Holmfield Mills on Holdsworth Road (HX3 6SN), The Crystal Studio is a charming destination offering an exquisite selection of crystals, spiritual gifts, books, and more. Established by founder Rebecca Christensen in mid 2023, the studio evolved from a home based venture during lockdown into a thriving in person and online presence, now hosting live crystal sales on social platforms and in-store experiences. Open daily from 10 am to 4 pm, the studio welcomes visitors to browse, learn, and connect with like minded souls. Beyond its beautiful retail offerings, The Crystal Studio also offers workshops and healing experiences tailored for both adults and children. From crafting crystal grids and spell jars to immersive healing sessions and mindfulness activities.
https://www.crystalstudiouk.co.uk/ (opens in new tab)
Company benefits
Working in a beautiful crystal-filled environment, staff discounts, and being part of a positive, supportive team!
After this apprenticeship
- Great prospects for progression to a full-time position for the right candidate
Ask a question
The contact for this apprenticeship is:
C.M.S. VOCATIONAL TRAINING LIMITED
Katrina Clarke
katrina.clarke@cmsvoc.co.uk
01924 470477
The reference code for this apprenticeship is VAC1000338331.
Apply now
Closes in 20 days (Wednesday 10 September 2025 at 11:59pm)
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