Traffic Operator Apprentice

3D TRANS LTD

Widnes (WA8 0YZ)

Closes in 15 days (Friday 5 September 2025 at 11:59pm)

Posted on 21 August 2025

Print

Contents

Summary

We are recruiting for a Transport Operator Apprentice, based at our operational site in Widnes. This exciting new opportunity will involve working within a traffic operator department with full training provided, whilst completing your 13-month, Level 2 Traffic Operator apprenticeship.

Wage

£18,720 a year

Check minimum wage rates (opens in new tab)

Training course
Traffic operator (level 2)
Hours
Shift patterns will follow a Monday to Friday schedule, with working hours varying from 08:00am- 4:00pm and 09:00am- 5:00pm with the option of overtime where required.

40 hours a week

Start date

Monday 22 September 2025

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Whilst studying the Level 2 Traffic Operator apprenticeship course, 

You will: 

  • Learn how to plan driver routes to maximise efficiency and cost control
  • Liaise with customers daily reporting on any issues regarding deliveries / collections
  • Supervising and managing driver workloads
  • Progressively learn how to manage driver daily activities in line with the Working Time Directive and Driving hours
  • Monitoring customer requests, allocating jobs and issuing instructions to drivers
  • Learn how to communicate fleet availability and issues to the whole team
  • Liaising with drivers and colleagues to ensure on time deliveries
  • To learn about vehicle utilisation and look at daily revenue targets
  • To learn how to pre-book 'vehicle booking slots' at all major UK Ports or Depots
  • To learn how to enter Driver "Start / Finish" times in our Traffic Management system and providing "Night Out" reference numbers where applicable

Where you'll work

3D Trans Ltd
Thompson Building
Shell Green Industrial Estate
Widnes
WA8 0YZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRS TRAINING LIMITED

Training course

Traffic operator (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
  • Comply with health and safety when working.
  • Follow company policy, processes and standard operating procedures.
  • Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
  • Plan multiple drop routes and jobs.
  • Inputting customer jobs for collection and delivery.
  • Track job progress.
  • Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
  • Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
  • Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
  • Optimises routes, vehicle type and loading.
  • Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
  • Arrange the maintenance and inspection of the vehicle.
  • Use technology, and systems. General data protection regulation (GDPR). Cyber security.
  • Use the traffic management system or other relevant systems, to add, and update customer job requirements.
  • Conduct a briefing or debriefing session with colleagues.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Communicate with others verbally for example, internal and external customers, colleagues, and managers.
  • Manage customer queries and complaints.
  • Apply the company’s service standards for internal and external customer services.
  • Escalate issues, for example, driver infringements and non-operational procedures.
  • Apply team working and wellbeing principles.
  • Apply equity, diversity, and inclusion principles in the workplace.
  • Carry out and record learning and development activities.
  • Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
  • Comply with health and safety when working.
  • Follow company policy, processes and standard operating procedures.
  • Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
  • Plan multiple drop routes and jobs.
  • Inputting customer jobs for collection and delivery.
  • Track job progress.
  • Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
  • Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
  • Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
  • Optimises routes, vehicle type and loading.
  • Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
  • Arrange the maintenance and inspection of the vehicle.
  • Use technology, and systems. General data protection regulation (GDPR). Cyber security.
  • Use the traffic management system or other relevant systems, to add, and update customer job requirements.
  • Conduct a briefing or debriefing session with colleagues.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Communicate with others verbally for example, internal and external customers, colleagues, and managers.
  • Manage customer queries and complaints.
  • Apply the company’s service standards for internal and external customer services.
  • Escalate issues, for example, driver infringements and non-operational procedures.
  • Apply team working and wellbeing principles.
  • Apply equity, diversity, and inclusion principles in the workplace.
  • Carry out and record learning and development activities.

Training schedule

You will be expected to complete monthly online training to develop your skills and knowledge around your role.

Your role will be based at: 

3D Trans Ltd., Shell Green Industrial Estate, Gorsey Lane, Widnes, WA8 0YZ

Requirements

Essential qualifications

GCSE in:

  • English (grade C or 4 and above)
  • Maths (grade C or 4 and above)

Desirable qualifications

Other in:

Any (grade Any)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this employer

At 3D Trans Ltd, we specialise in road haulage, secure warehouse storage, and container transport across the North West and Midlands. With over 30 years in the industry, we operate a fleet of 35 articulated vehicles and 120 trailers, ensuring fast and efficient nationwide transport. Our 20,000 sq ft warehouse facility in Widnes provides secure storage, container devanning, and cargo handling. Our expert team, experienced drivers, and modern fleet ensure a seamless service for all your logistics needs. As a member of the Road Haulage Association, we uphold the highest industry standards. Get in touch today to discuss your transport and storage requirements.

https://www.3dtranslimited.co.uk/ (opens in new tab)

Company benefits

Company benefits include: Free Parking, Company Pension Scheme, Bonus Scheme.

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • Upon completion of the apprenticeship, the learner will have a development review to assess next steps

Ask a question

The contact for this apprenticeship is:

TRS TRAINING LIMITED

The reference code for this apprenticeship is VAC1000338316.

Apply now

Closes in 15 days (Friday 5 September 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.