Network Engineer Apprentice

FOURTEENIP COMMUNICATIONS LT

WHEATLEA ROAD (WN3 6XP)

Closes in 18 days (Monday 8 September 2025)

Posted on 21 August 2025

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Summary

Fourteen IP is a specialist Voice and Data Solutions provider focused on providing service, support, and solutions for the Hospitality industry right across the UK, Europe, Middle East, and Africa. They work with best-of-breed partners such as HP, Mitel, Broadsoft, Motorola, Ruckus and NEC, and others.

Wage

£20,205 a year

Check minimum wage rates (opens in new tab)

Reviews at month 6, 12 and 18

Training course
Network engineer (level 4)
Hours
Monday – Friday – 9AM – 5.30PM.

37 hours 30 minutes a week

Start date

Tuesday 9 September 2025

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Fault find, configure and remotely monitor products and services provided by Four-teen IP. Products from Cisco, HP, Aruba, Ruckus, Watchguard, among others. Services ranging from Routing, Switching, Wireless, IP telephony.
  • Solving problems, assessing situations, and applying solutions utilising acquired voice and data networking knowledge and experience.
  • Understand how telecommunication equipment and services work and be equipped to manage disruptions of service and establish solutions to deal with challenges as they arise.
  • Provide 1st and 2nd line support to Fourteen IP customers and colleagues in the field.
  • Responsible for resolving faults and responding to customer enquiries within SLA.

Where you'll work

UNIT 4
LOCK FLIGHT BUILDINGS
WHEATLEA INDUSTRIAL ESTATE
WHEATLEA ROAD
WN3 6XP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BALTIC TRAINING SERVICES LIMITED

Training course

Network engineer (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Apply tools and techniques when securely operating and testing networks.
  • Install and configure network components.
  • Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
  • Maintain security of the network against potential threats.
  • Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
  • Communicate outcomes of tasks and record actions in line with organisational procedures.
  • Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
  • Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
  • Implement techniques to optimise systems or component performance in line with defined specifications.
  • Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
  • Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
  • Operate securely, and apply process, policies and legislation within their business responsibilities.
  • Configure and maintain network addressing in line with customer requirements.
  • Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
  • Apply tools and techniques when securely operating and testing networks.
  • Install and configure network components.
  • Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
  • Maintain security of the network against potential threats.
  • Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
  • Communicate outcomes of tasks and record actions in line with organisational procedures.
  • Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
  • Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
  • Implement techniques to optimise systems or component performance in line with defined specifications.
  • Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
  • Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
  • Operate securely, and apply process, policies and legislation within their business responsibilities.
  • Configure and maintain network addressing in line with customer requirements.
  • Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .

Training schedule

Online with a qualifed coach from Baltic.

Requirements

Essential qualifications

GCSE in:

  • English (grade C)
  • Maths (grade C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Team working

About this employer

Fourteen IP are specialist Voice and Data Solutions providers focused on providing service, support, and solutions for the Hospitality industry right across the UK, Europe, Middle East, and Africa. They work with best-of-breed partners such as HP, Mitel, Broadsoft, Motorola, Ruckus and NEC, and others.

Company benefits

Pension Scheme Company contractual sick pay scheme

After this apprenticeship

Potential for a full-time role upon completion.

Ask a question

The contact for this apprenticeship is:

BALTIC TRAINING SERVICES LIMITED

Lucy Oliphant

lucy.oliphant@balticapprenticeships.com

The reference code for this apprenticeship is VAC1000338291.

Apply now

Closes in 18 days (Monday 8 September 2025)

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