IT Apprentice
THE DAVID ROSS EDUCATION TRUST
Northampton (NN2 6JW)
Closes in 18 days (Monday 8 September 2025)
Posted on 21 August 2025
Contents
Summary
We are driven to provide our young people with access to a world-class education and enrichment experiences. Our students benefit from a wealth of opportunities to develop, learn and lead.
- Wage
-
£14,556.15 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm
37 hours a week
- Start date
-
Tuesday 9 September 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Carries out routine IT support tasks as set out in the maintenance plan by line manager
- Checks the service desk for tickets assigned by the system, and actively picks up others when able
- Supports the resolution of IT support issues from the service desk, ensuring the users are able to return to normal operation as rapidly as possible
- Assists in carrying out planned changes to the academy system as required
- Carries out any scheduled works (such as patches) as directed
- Carries out any routine checks and maintenance tasks on the system as directed
Where you'll work
Trinity Avenue
Northampton
NN2 6JW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BALTIC TRAINING SERVICES LIMITED
Training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
- IT Solutions Technician Level 3 Apprenticeship Standard
- Online training with a qualified coach from Baltic
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Problem solving skills
- Logical
- Team working
About this employer
We broaden the horizons of young people by inspiring students to become their confident, academic best via an education that creates academically gifted, confident, well-rounded young people in the classroom, in the workplace and in their communities. We are driven to provide our young people with access to a world-class education and enrichment experiences. Our students benefit from a wealth of opportunities to develop, learn and lead. From the classroom to cultural visits, sports, music and arts and engaging with our local communities, the rich and varied experiences we create help fuel ambition and unlock potential. The education and experiences we offer equips our young people with the leadership skills, team spirit, resilience and confidence to become outstanding citizens. They are looking for an IT Apprentice to join the team!
Company benefits
Commitment to employee. Health and Wellbeing including dedicated Employee Assistance Programme. Awards and Recognition Scheme. Flexible working patterns. Cycle to Work Scheme.
After this apprenticeship
- Potential for a full time role upon completion
Ask a question
The contact for this apprenticeship is:
BALTIC TRAINING SERVICES LIMITED
Lucy Oliphant
lucy.oliphant@balticapprenticeships.com
The reference code for this apprenticeship is VAC1000338286.
Apply now
Closes in 18 days (Monday 8 September 2025)
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